I-Sight Administrator

General Job Information:

Job Purpose: The I-Sight Administrator is responsible for monitoring the I-Sight Control system for any bumps/accidents/lockouts, recording thereof and feedback given after each shift

MINIMUM EXPERIENCE:

- 0-6 months of experience in Logistics / Distribution
- Microsoft (MS Office)
- Possession of a valid driver’s license and own car advantageous

MINIMUM QUALIFICATION:

- Grade 12 or NQF4 equivalent qualification

PRIMARY RESPONSIBILITIES

ADMINISTRATION

- Monitor the I-Sight system for any incidents
- Record incidents as per SOP and provide feedback per shift
- Ensure all documents received are filed
- I-Sight training (how to retrieve info from I-sight loading info etc.)
- Ensure adherence to driver profiles
- Ensure loading of new operators is done according to experience (profiles)
- Enforce the profile setting
- Compile daily impact report at the end of each shift
- Collect disciplinary documents
- Load disciplinary info onto I-sight
- Report on license expiring dates three months prior
- Establish the need for driver training
- Report all Incidents (Medium and High) to I-Sight Supervisor

PEOPLE MANAGEMENT AND REPORTING

- Manage all MHE controllers to ensure they perform their duties in accordance with job description and requests from the management
- Monitor all reports online and submit call requests to MHEs for verification and confirmation;
- Attend to all shock reports sent via email from the I-sight system immediately
- Immediate shock notifications must be printed out and assigned to an MHE Controller to attend to the Shock Incident
- Verify that all documentation is in order and received, once the shock report has been completed and returned
- Upload scanned files according
- These documents are as follows -
- Signed Email Shock notification by MHE, Driver, and Supervisor
- Colour photo of Driver
- Detailed investigation report signed by MHE, Driver, and Supervisor
- Workshop report verifying incident and estimated repair cost
- Update spreadsheets set out by the manager to Monitor all Incidents and report any major incidents to the I-Sight Supervisor
- Conduct regular floor walks with MHE Controllers to ensure duties are performed
- Ensure there is ongoing communication with the Workshop with regards to machines in repairs and keep records
- Compare MHE’s daily reports to those received via the I-Sight System to make sure that Incidents reported online are confirmed, if there are any discrepancies, investigate at the end of each shift
- Complete any additional duties that are set out by the I-Sight Supervisor

CLIENT RELATIONSHIP MANAGEMENT

- Establish and build a relationship with client management
- Communicate and provide feedback regularly to clients and resolve client queries timeously

COMPETENCIES

KNOWLEDGE

- Computer literate (especially in Outlook)

ATTRIBUTES

- Strong numeric reasoning ability
- Excellent verbal and written communication skills
- Problem-solving
- Analytic Ability
- Strong admin skills
- Deadline-driven and willing to work overtime at deadlines
- Time management and ability to work under pressure
- Organized, efficient, and task-driven
- Ability to multi-task

SKILLS

- Microsoft Outlook (Excel, Word, PowerPoint) intermediate to advanced

OUR CORE VALUES