About this role
Company: 1011 United Overseas Bank Ltd
About UOB
United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values – Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow.
Job Description
As a key member of GWB Business Management team, you will be responsible to project-manage some of the key GWB initiatives and work with relevant stakeholders to deliver value and enhance business performance. Active engagement and assistance in ad-hoc projects and other related business support activities are also expected.
Key responsibilities:
Project Management – Be the Go-to person in project managing a suite of key business initiatives
- Track and drive timely project execution. Projects are typically regional in scope, multiple work streams
- Identify / track risks & issues, and work with relevant key stakeholders to facilitate and drive issue resolution
- Report progress of project status to senior management on a regular basis
- Raise early warning flags and escalate issues to senior management on a timely basis
- Be able to facilitate and influence strategic discussions
Process Re-design / Re-engineering
- Lead cross-functional team to improve business processes by understanding current processes and proposing modifications or re-engineering initiatives, taking an end-to-end perspective with a focus on improved service and operational excellence, and increased customer and stakeholder satisfaction
- Facilitate / develop target operating model (TOM)
- Take ownership of ongoing continual measurement and monitoring processes working with functional owner
Solution Implementation
- Work with various stakeholders across GWB and/or enterprise stakeholders to co-create solution
- Facilitate / Lead business requirements gathering, impact assessment
- Assist in developing strategic business papers to be presented to senior management
- Review / assist in shaping testing strategy and test planning
- Manage user acceptance testing (UAT), including working with Test Manager to manage UAT defects
- Work with product owner(s) (PO) to develop change management plan and post implementation adoption plan
- Track / monitor and work with PO to drive adoption
Be the Change Agent
- Provide leadership and motivation to cross border, cross functional teams in delivering continuous value
- Drive adoption through change management techniques
Job requirements:
- A recognized tertiary education with at least 10 years of experience in the banking / financial industry specifically in COO / project management / process re-engineering / strategy development experience, with excellent communication skills, strong interpersonal skills, and proven leadership and people management techniques
- Strong MS Excel and presentation skills
- PMP / PRINCE2 certified. PMI-ACP would be a plus
- Strategic thinking, analytical and result-oriented
- Able and willing to adapt in a dynamic environment
- Team player who is able to perform under stress, multi-task, and work independently
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Additional Requirements
Be a Part of the UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
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