About this role
If you are a current Duly/SBC/QMG employee, please apply through the Internal Career Site.
Department: Urology
Location: 211 N Eddy Street, South Bend, IN, 46617
Hours: Monday-Friday | 8:00 a.m.–5:00 p.m.
At The South Bend Clinic , you are supported to do your best work and make a meaningful impact every day. You will be part of a collaborative, physician-led team that works as one and puts patients at the center of everything we do.
With a connected network of providers, care teams, and services across primary and specialty care, surgery centers, imaging, lab, and therapy, you are part of a system designed to deliver high-quality, coordinated care. Together, we create an environment where you can grow, contribute, and help improve the experience and outcomes for every patient we serve.
Benefits:
• Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
• Access to a mental health benefit at no cost.
• Employer provided life and disability insurance.
• $5,250 Tuition Reimbursement per year.
• Immediate 401(k) match.
• 40 hours paid volunteer time off.
• A culture committed to community engagement and social impact.
• Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.
RESPONSIBILITIES:
ESSENTIAL FUNCTIONS AND JOB RESPONSIBILITIES:
- Provides ongoing triage and management of office flow to meet patients medical and service needs in order to maintain optimal patient flow.
- Performs the technical component of the department’s clinical procedures competently.
- Documentation of all patient care is thorough, objective, concise, and follows appropriate legal guidelines.
- Communication of all patient care is thorough, objective, concise, and follows appropriate legal guidelines.
- Receives patients professionally in waiting area and rooms them per department protocol.
- Maintains accurate/current logs for equipment, i.e., refrigerator temp, autoclave, eyewash, crash cart, etc.
- Verifies patient insurance coverage for pre-certification, referrals and/or authorizations and documents in Epic.
- Applies knowledge of general insurance guidelines and requirements to help direct patient care.
- Appropriately responds to emergency situations (knowledge of codes).
- Exhibits computer systems knowledge and proficiency as necessary to perform job functions.
- Demonstrates the attitudes and behaviors of The South Bend Clinic Service Standards.
- Performs other duties as assigned when appropriate.
- Adheres to HIPAA guidelines set forth in Clinic policies and procedures.
POSITION REQUIREMENTS:
Education/Certification/License:
Graduate of an accredited RN program with current RN license in the State of Indiana. CPR preferred.
Knowledge, Skills, and Abilities :
Ability to work with a diverse patient population. Highly organized, computer skills, ability to multi-task, and enjoys a fast-paced work environment. Assist with clinical procedures specific to department. Prior experience is preferred.
Artificial Intelligence Disclosure
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.