COMMUNITY FACILITIES MANAGER - Baytown Apartments

Job Summary

The Community Facilities Manager position combines property and maintenance oversight and leadership, under the supervision of a Regional and/ or Area Manager. This role ensures efficient property operations, fosters a positive resident experience, and leads a cohesive team. The dual responsibilities include property management, staff training, compliance, and ensuring property maintenance aligns with cleanliness expectations and safety/regulatory standards.

Essential Job Duties and Responsibilities:

This job description does not list all duties that will be required of this position.  You will be required to perform other duties, as required by your supervisor.

Administrative Duties:

- Full property oversight, including leasing, resident relations, and financials

- Supervise, train, and evaluate team members, offering guidance to improve performance

- Develop and execute marketing strategies to attract residents

- Manage rent collection, security deposits, and budgetary compliance

- Conduct property inspections and ensure cleanliness and maintenance standards

- Address resident concerns and landlord-tenant disputes

- Monitor vendor compliance and track service requests

- Available for after-hours calls as needed

Facilities Duties:

- Oversee property maintenance and ensure compliance with OSHA standards

- Perform minor property repairs, preventive maintenance, and safety inspections

- Supervise maintenance staff, ensuring professionalism and adherence to safety policies

- Resolve plumbing, electrical, HVAC, and any other repairs necessary by performing or contacting outside vendors for assistance

- Maintain proper records, including unit turnovers, work orders, and inspections

- Available for after-hours calls as needed

Knowledge, Skills and Abilities (KSAs):

- Strong leadership skills, communication skills, and decision-making abilities, and strong customer service skills

- Frequency, and possibly, for long periods of time: walk, stand, bend, sit, climb, balance, stoop, kneel, crouch, or crawl

- Specific vision abilities are required by this job to include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to focus

- Safely lift or carry weights up to fifty (50) pounds without assistance

- Safely move large appliances such as ranges, refrigerators and washing machines with the use of a hand truck

- Safely use hand tools such as hammers, screwdrivers, saws, various power tools including handheld drills and circular saws

- Safely ascend and descend various types of ladders unassisted

- Tolerate normal levels of caustic chemicals and pest control chemicals

- Stay aware of all work- safety requirements pertinent to the position

- Position requires incumbent to have the tools and equipment generally associated with the field of multi-family apartment maintenance, along with experience in using specific tools and equipment

- Basic knowledge and understanding of multi-family/residential maintenance and repair

Education and Experience:

- High School Diploma or Equivalent

- Property/ Community Manager state level license where required

- Minimum of three (3) years property management experience preferred

- Proficiency in One Site preferred

- Computer literacy

- Experience in affordable housing, Tax Credit, HUD, and/ or Rural Development preferred

- The following designations are preferred: ARM (Accredited Residential Manager), CAM (Certified Apartment Manager)

- Incumbent must possess some type of formal training or experience in the following areas: carpentry, light plumbing work, light electrical work, painting, refurnishing and cleaning, and air conditioning

Physical Demands:

- Travel for the purpose of conducting property business . Must have a government issued state ID, or valid driver’s license if required by Management based on location/property or business needs

- Must be able to access all areas of the property’s grounds and structures, including multilevel structures, with or without the aid of an elevator

- Able to work with at a computer for a minimum of 7 hours daily either standing or sitting

- Effectively communicate with applicants, residents, vendors, and supervisors in e-mail, by phone, or in person regarding day-to-day operations of the property

This position is ideal for a proactive, detail-oriented leader skilled in both property management and limited facility/maintenance operations.