Accounting Services Associate III

Job Track Description:

- Performs tasks based on established procedures.
- Uses data organizing and coordination skills to support the business and perform technical work.
- Requires vocational training, certifications, licensures, or equivalent experience.

General Profile

- Developed proficiency within a range of analytical or operational processes.
- Completes different assignments, dependent upon the assignment.
- Works within established procedures and practices.
- Establish the appropriate approach for new assignments.
- Acts as an informal resource for colleagues.
- Completes work with limited supervision.

Functional Knowledge

- Developed skills in a range of processes, procedures, and systems.

Business Expertise

- Supports the achievement of company goals by understanding team integration and best ways to integrate teams.

Impact

- Impacts the accuracy of own work.
- Uses discretion to change work procedures and practices.

Leadership

- Provides guidance and support to junior team members, as required.

Problem Solving

- Provides solutions to problems based on existing challenges or procedures.

Interpersonal Skills

- Exchanges information and ideas effectively.

Responsibility Statements

- Prepares journal entries.
- Maintains and reconciles ledger accounts.
- Reconciles sub-ledgers with general ledger, finalizes intercompany reconciliation process, and liaises with AP and business.
- Finds process gaps and provides improvement recommendations.
- Supports project tracking and reporting support tasks.
- Ensures integrity of the entire Report to Record process.
- Prepares and assigns unreconciled items to reviewers.
- Provides real-time suggestions for accuracy and efficiency in quality efforts.
- Provides feedback on errors to reviewers.
- Imparts training when necessary.
- Performs other duties as assigned.
- Complies with all policies and standards.
- Typing Speed Requirement 20WPM
- Monitor and coordinate the return process with customers, partners & ambassadors.
- Manage and prioritize work within several queues (End of Term, buyout, Return Authorization, etc)
- Review and approve vendor bids for equipment sales in lieu of returns
- Coordinate Vendor returns
- Manage reporting, reconciling, and processing of operational partner reports

Subsidies
- Fee Sharing
- Renewal Sharing

- Process daily Trade up reports
- Work in a fast-paced Team environment to reduce dealer or customer wait time while providing the highest level of customer service
- Broad understanding of accounts receivable, payment application and account reconciliation
- Proactively manage Paid Ahead, Disposition & Unapplied reports and coordinate with AR to have accounts updated as needed.
- Maintain customer records by updating account information after each correspondence with customer or dealer
- Respond all correspondence within departmental mandated turnaround time
- Multitask while working in several different software applications including but not limited to:

InfoLease, Service Cloud, Microsoft Office, Outlook, and additional desktop applications.

- Adhere to compliance of Documented Policy & Procedure; both Departmental and Organizational.
- Assist and complete any additional tasks deemed needed by management