ERLR Manager North Latam

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com .

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:
Human Resources

Job Sub Function:
Employee & Labor Relations

Job Category:
People Leader

All Job Posting Locations:
Bogotá, Distrito Capital, Colombia

Job Description:

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/ .

Execute basic activities for the EdTech educational teams and in some cases for regional activities, as well as other planned activities by the company that include services for HCPs participants in events and faculties.

Job Description

Lead the end-to-end delivery of Employee & Labor Relations across the assigned cluster, serving as a trusted advisor to the business and Business Unit Human Resources. Act as a guardian of Our Credo by promoting consistent, human-centered, fact-based decisions grounded in legal and compliance rigor. Build the capability of leaders and employees to prevent, address, and resolve workplace matters promptly and responsibly, while advancing automation, continuous improvement, and a simple, sustainable employee experience.

KEY RESPONSIBILITIES

•  Manage complex performance, disciplinary, grievance, and escalation cases, ensuring due process, confidentiality, accurate documentation, and compliance with internal policies.

•  Lead impartial investigations into harassment, discrimination, retaliation, and other conduct matters, assessing evidence and developing objective recommendations.

•  Advise and build capability among leaders, Business Unit Human Resources, and other stakeholders on labor and employment legislation, policies, risks, and available courses of action.

•  Lead collective labor matters, negotiations, and agreement administration, while maintaining current knowledge of labor practices across the countries in scope.

•  Design automation and standardization solutions that reduce friction and strengthen service quality, traceability, speed, and experience.

•  Use key performance indicators, service-level agreements, and experience metrics to identify root causes, translate data into insights, and lead measurable improvements.

•  Lead change management, communications, and training for new policies, processes, and tools, mobilizing stakeholders and building sustainable adoption.

•  Coordinate with Legal or relevant authorities as appropriate and support significant organizational events, including reorganizations, reductions in force, mergers, and acquisitions

QUALIFICATIONS / REQUIREMENTS

•  University degree required; postgraduate degree preferred.

•  Minimum of six years of progressive Human Resources experience, with a focus on Employee & Labor Relations, investigations, performance, discipline, and leader advisory.

•  Strong knowledge of labor and employment legislation and practices, with the rigor, judgment, and attention to detail required to manage risk and sensitive cases.

•  Experience in multinational, multicultural, and matrixed environments; healthcare or related industry experience preferred.

•  Digital mindset and demonstrated ability to propose, create, and experiment, supported by strong change management, influencing, and executive communication capabilities.

•  Analytical thinking, business acumen, results orientation, collaboration, and an employee-centered approach.

For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world’s most pressing healthcare challenges.

We know that the success of our business – and our ability to deliver meaningful solutions – depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued, and our people can reach their potential.

At Johnson & Johnson, we all belong.

#LI-Hibrite

Required Skills:

Preferred Skills:
Coaching, Commercial Awareness, Consulting, Corporate Investigations, Cultural Competence, Developing Others, Diplomacy, Employee Relations, HR Strategic Management, Human Resources Consulting, Inclusive Leadership, Labor and Employment Law, Leadership, Mediation, People Centricity, People Performance Management, Talent Management, Union Relationships