Customer Service Representative – Front Desk (FT)

San Carlos Flight CenterSan Diego, CaliforniaOn-siteFull-timeMid level, 2–5 yearsListed 4 hours ago

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About this role

We are seeking a Customer Service Representative to join our team at San Carlos Flight Center.

Responsibilities:

- Answering incoming phone calls

- Dispatching flights

- Checking-in and invoicing flights

- Tracking flight hours

- General office work and support

- Welcoming and signing-up new members

- Keeping front desk area clean and organized

- Effectively communicating with other staff

Requirements:

- Competency in Google Docs, Slides, and Sheets

- Basic math skills

- Professional attitude and demeanor

- Multi-tasking ability, common sense, and alertness

- Proactive issue detection, resolution, and escalation

- Aviation experience preferred

- Able to live and work in the United States

- Able to commute to San Carlos for work 5 days a week

If you are a highly organized and self-motivated individual with a passion for aviation, we encourage you to apply for this opportunity. Apply today and join our team at San Carlos Flight Center!

Work Hours and Schedule:

- 8:30 AM – 5:00 PM, Monday-Friday

Compensation:

- $25/hour

- Kaiser health care contribution

- Enrollment in company 401(k) plan

- Paid vacation

- Discounts on flight training and aircraft rental

San Carlos Flight Center is an   equal opportunity employer .