Outreach Department

Job Summary: Assumes responsibility for implementing g the farmworker Community and Family health Program for migrant and seasonal Farmworkers operated by Clinica de Salud del Valle de Salinas. Works under the supervision of the Outreach Director and other Management personnel.

Demonstrates Competency in the Following Areas:

Treats all patients, family and fellow staff members with respect and dignity.

Maintains established office policies and procedures, objective, performance improvements programs, safety, environmental infection control standards.

Answers telephone calls in a professional manner, directs calls appropriately.

Maintains a good working relationship with all staff members of the office, working as a team and performing teamwork duties as needed.

Managers and operates equipment safely and correctly.

Maintains a good working relationship both with all staff members of the office, working as team and performing teamwork duties as needed.

Manages and operates equipment safely and correctly. Performs preventative maintenance.

Demonstrates the ability to flexible, organized and function under stressful situations.

Follows scope of practice as required based on job classification i.e., medical assistant, dental assistant, RDA etc. and does not work outside scope of authorized practice.

Provides administrative support to the Director of Human Resources and Associate HR Director, as needed.

Performs other duties as assigned.

Provides accurate translation from one language to the other.

Reading or listening to given materials for translation.

Attend inner-agency and/or community meeting to become familiar with the social services available. Disseminate this information to farm workers.

Develop or update a simple survey in English/ Spanish (or other language as appropriate) to assess the basic social and medical farm worker needs.

Provide referrals (i.e.., medical care, medicine, social services) and follow up

Prepare and conduct culturally and linguistically appropriate health education presentations on hypertension, diabetes, tuberculosis, pesticide exposure, and other topics identified by farm workers.

Map (or update existing maps) area migrant housing served by CSVS.

Document farm worker encountered statistics, using appropriate forms.

Compile (or update) a manual on social services and health agencies in the area that

Assists farmworkers.

Visits with farmworkers where they live and gather share health information.

Counsels and inform the patient population about the medical and dental services available to them through CSVS.

Continually remains informed of changes to programs and eligibility requirements to include but, not limited to SOFP, VFC, BCEDP, EAPCS, Medical, Medicare, etc.

Assists in scheduling of patients for services at clinics throughout the country.

Brings patient concerns to the attention of the administration and providers.

Keeps Outreaching Coordinator informed of local community events.

Maintains a good working relationship within the department and with another department.

Ensures documentation meets current standard and policies.

Qualifications

Professional Requirements:

Adheres to address code, appearance is neat and clean.

Completes annual education requirements.

Maintains regulatory requirements including CPR certification, annual physical assessment and PPD testing requirements.

Communicate verbally in a clear and concise manner.

Always maintains patient confidentiality.

Maintain strict confidentiality of all business information.

Reports to work on time and as scheduled completes work within designated time.

Wears identification while on duty, uses computerized punch time system correctly.

Attends clinic meetings, annual review, and in-services as scheduled.

Meets standards and policies.

Represents the organization in a pleasant, positive, and professional manner.

Actively participates in performance improvement and continuous quality improvement.

(CQI) activities.

Complies with all organizational polices regarding ethical business practices.

Communicates the mission, ethics, and goals of the facility, as well as the focus statement.

of the department.

Personal Effectiveness- take initiative to do more than is required in job assignment. Expresses self-confidence is starting options and when called upon to make decisions. Handle failure constructively with emphasis on opportunity to learn from mistake.

Regulatory Requirements:

Bachelor

- Degree in Sociology, Psychology Human Services, or related field.

- Minimum of one year work experience in public contact job, preferably service relayed.

- Experience or interested in healthcare.

- CPR BLS certification current and expired.

- Automobile, valid drivers license and adequate insurance required.

Language Skills:

- Able to communicate effectively in English, both verbally and in writing.

- Excellent customer service skills.

Skills:

- Excellent computer knowledge, word processing and database management.

- Previous experience working underserved populations, multicultural sensitivity.

- Ability to communicate well under pressure and provide.

- Ability to work independently and with underserved population, multicultural sensitivity.

- Bicultural sensitivity, ability to work independently.

Environmental/Working Conditions Skills:

- Combination of medical office and exam/procedure room settings.

- Well-lighted, well-ventilated, adequate space.

- Exposure to communicable diseases and other conditions common to clinic setting.

Physical Demands:

- For physical demands of position, including vision, hearing, repetitive motion, and environment, see following description.

- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising patient care.

- Requirements

- Resume (if available).

- Application/Candidate Profile.

- Complete interview with Senior Medical Staff and Human Resources.

- Immunization record (showing completion of MMR, HEP B, Flu)

- PPD documentation within 1 year. (Individuals with a history of a positive PPD must provide a note for their provider indicating they are free of active disease, a blood test or chest x-ray with the last year.)