Dual Cage & Coin Supv-GCT

Position Summary:
Under the general direction of the Manager, Cage or the Manager, Cage & Count Operations, this
position is responsible for distributing, verifying and reconciling floats, completing large cash transactions
and monitoring the day-to-day activities of Cashiers. Ensures adherence to the Company's policies and
procedures, motivates and leads by example and supports Great Canadian's learning environment while
establishing a safe and welcoming work environment for all team members. You will ensure compliance
with Alcohol and Gaming Commission of Ontario (AGCO) regulations and all applicable laws, policies
and procedures.

Key Accountabilities:
• Responsible for customer service, exceeds expectations of providing great customer service
• Handles cash transactions, including foreign currency exchange
• Monitors and reports all discrepancies and suspicious cash activities
• Redeems gaming chips, Tito tickets, Redeems cash for chip transactions
• Verifies and processes machines fills, table fills and credits
• Processes cash advance transactions and Sportsbook betting
• Pays out Jackpots to Slot Attendants
• Enters all AML transactions when reached at the threshold
• Checking I-Track if a customer is banned
• Issues float to other departments and reconcile closing floats
• Transfers and stores floats, keys and record keeping documents
• Documents and reconcile transactions, including bank deposits
• Builds strong working relationships with guests and team members
• Follows all policy and procedures that are in place.
• Performs machine fills which includes, filling and dropping the machine with cash cassettes
and coins, reconciling of machines. This consists of physical work including pushing, pulling
and lifting.
• Making coin bags and filling cassettes with money
• Preparing and delivering money transfers
• Counting in and balancing the main bank
• Verifying the money in the bank and at the cashier windows
• Counting the slot buy and table buy money
• Monitors the Cage team; provides input for team member performance evaluations and
objectives
• Prepares cage for opening and closing; distributes, verifies and reconciles Cashier floats
• Verifies or completes large transactions
• Documents and reconciles cash and cash equivalents; provides reports
• Participates in Cage corporate training; assists in conducting site training
• Responds to, resolves or escalates cage issues
• Communicate effectively with all appropriate operational departments
• Ensures compliance with licensing laws, health and safety and other statutory regulations
• Manage other initiatives as required
• Manage the casino float to ensure monetary assets and transactions are accurate and secure.
• Oversee ticket redemption machine loading and reconciliation, auditing, and tracking sheets.
• Supervise direct reports, provide instruction and direction as needed.
• Performs other duties as assigned
Education and Qualification Requirements:
• Requires a high school diploma or comparable combination of equivalent working experience
and education.
• Requires experience in the related field of one (1) or more years.
• Possess organizational, interpersonal, analytical and communication skills. Require strong
mathematical ability, work in a physically demanding area and be familiar with a high-volume
and fast paced environment. A strong knowledge of cash, foreign currency and other
settlement types is also required.
• Required Registration as a Category 1 Gaming Assistant through the AGCO and Smart Serve.

Work Environment Considerations:
• Fast paced with multiple priorities, deadlines and deliverables; exposure to some conflict,
distress and noise;
• This role requires a flexible schedule that adapts to the business needs of a 24-hour operation;
will have non-traditional work hours including evening and weekend shifts.

Minimum Rate (CAD $) | Minimum Salary (CAD $)
27.75
Job Rate (CAD $) | Midpoint Salary (CAD $)
31.46
Maximum Rate (CAD $) | Maximum Salary (CAD $)
31.46
Existing Vacancy
Yes