Client Service Associate

Patton Albertson Miller Group LLC is a fee-only wealth management firm. Our most important core value is always putting our client’s interest first. We offer full benefits including a 401k plan match and are a family-like atmosphere. We have an opportunity in our Macon, Georgia office for a full-time Client Services Administrator.

Patton Albertson Miller Group LLC is seeking a Client Services Administrator to join our team in Macon, Georgia. This position provides an opportunity to work closely with clients and advisors while supporting the day-to-day delivery of a high level of client service. This is an in-office position.

The Client Services Administrator will play an important role in supporting and strengthening client relationships by assisting with client requests, preparing for meetings, coordinating with custodians and other professional partners, and helping ensure account-related needs are handled accurately and efficiently. This individual will also have the opportunity to gain broad exposure to the firm’s wealth management operations, systems, and client service processes.

This position is 5 days on-site.

Primary Responsibilities:

- Build and maintain positive client relationships.

- Schedule and prepare for client meetings and reviews.

- Assist clients with requests including deposits, withdrawals, documentation, and other account-related needs.

- Serve as a liaison between clients, custodians, advisors, operations teams, estate planning attorneys, CPAs, and TPAs.

- Prepare, process, and track client engagement, account, and investment paperwork.

- Maintain a high level of accuracy and attention to detail.

- Research and resolve client inquiries and account-related issues.

- Provide phone and reception desk coverage as needed.

- Adhere to applicable regulatory and compliance standards.

Qualifications:

- 5+ years of relevant experience

- Associate degree required; bachelor’s degree and knowledge of the RIA, brokerage, or financial planning industry preferred.

- Service-oriented professional who is comfortable meeting, greeting, and communicating with clients and other professionals.

- Excellent written and verbal communication skills with a high level of professionalism, confidentiality, discretion, and sound judgment.

- Strong organizational and project coordination skills with the ability to prioritize multiple assignments while providing a high level of client service.

- Strong problem-solving skills with the ability to work independently and recognize when guidance or assistance is needed.

- Strong attention to detail, follow-through, and initiative.

- Proficiency in Microsoft Excel, Word, and PowerPoint required.

- Experience with Salesforce, Orion, Fidelity, and/or Schwab is a plus.

- Ability to quickly learn and adapt to new technology, systems, and software.

- Collaborative and energetic team player willing to support the team wherever needed.

This position is an exempt position. Actual base pay may vary based on factors including, but not limited to, experience, subject matter expertise, geographic location where work will be performed, and the applicant’s skill set. The base pay is just one component of the total compensation package. Other rewards may include an annual cash bonus and a comprehensive benefits package, including but not limited to medical, dental, vision, life insurance, and 401(k). Please note that the job title is subject to change based on the selected candidate’s experience and education.

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Patton Albertson Miller Group LLC is part of the Focus Financial Partners’ network firm community. As part of the partnership, Patton Albertson Miller Group LLC remains independently operated but gains the support of a broader organization. Whether focused on growth, enhancing capabilities, or planning for the future, being part of Focus means you are part of something larger while still working in an entrepreneurial, firm-led environment.

About Focus Financial Partners

Focus is a leading financial services firm comprised of integrated wealth management, family office, and business management services. Blending deep expertise and expansive resources with a boutique, client-first fiduciary philosophy, Focus helps individuals, families, and institutions navigate complex financial situations with highly personalized solutions tailored to their unique needs. To learn more about Focus, visit www.focusfinancialpartners.com or follow the company on LinkedIn .

Focus is an equal opportunity employer and bases its employment decisions on the employee or candidate’s skillset, and without regard to an employee or candidate’s race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by local, state and/or federal law.

Focus complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected] .

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For Maryland Applicants: I UNDERSTAND THAT UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT OR CONTINUED EMPLOYMENT, THAT ANY INDIVIDUAL SUBMIT TO OR TAKE A POLYGRAP OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.

For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this shall be subject to criminal penalties and civil liability.

For Montana Applicants: If hired, the employment relationship is governed by the Wrongful Discharge from Employment Act. Mont. Code Ann. Section 39-2-901.

For Rhode Island Applicants: Focus is subject to Chapters 29-38 of Title 28 of the General Laws of Rhode Island and is therefore covered by the state’s workers’ compensation law. If you willfully provide false information about your ability to perform the essential functions of the job, with or without reasonable accommodations, you may be barred from filing a claim under the provisions of the Workers’ Compensation Act of the State of Rhode Island if the false information is directly related to the personal injury that is the basis for the new claim for compensation. The Company complies fully with the Americans with Disabilities Act.