Supervisor - Technical Operations

Responsible for overseeing the Technical Operational functions for the organization.  Technical Services systems/functions include treated water systems; clinical/biomedical equipment; solution delivery systems (SDS); equipment interfaces with IS devices; Supervisor of technical services staff and facility issues including building and equipment systems.
Salary Range: $65k - 85k DOQ

Administration/Leadership:
- Create an environment conducive to teamwork.
- Set example by exhibiting of exemplary behavior.
- Oversee technical operations and staff at multiple facilities
- Assure compliance with all regulatory standards, including CMS, OSHA and AAMI
- Develop short and long-term initiatives for personnel training and staff development
- Help the DTS develop and implement quality control (QC) and quality assurance (QA)
- Audit and report compliance with policies and procedures to the DTS
- Perform Technical Coordinator and Technical Assistant functions in the absence of the Technical Coordinator and/or Technical Assistant
- Follow all CDC policies and procedures.
- 100% compliance of completing Healthstream modules.
- Available to assist in all other duties, as needed.
- Build strong relationships with vendors and assist in directing which vendors to use and not to use.
- Coordinate and meet with Technical Coordinators and Technical Assistants to standardize systems, promote time management, and contribute to organizational cost savings
- Identifies own learning needs. Professionally and regularly communicate audit compliance and other operational findings to Director of Technical Services
- Develop and implement quality control (QC) and quality assurance (QA) tracking and reporting program
- Produce quality assurance reports and make procedural adjustments as necessary based on QA data
- Identifies own learning needs.
Duties and Responsibilities
Works with Director of Technical Services on:
Water Systems:
- Develop policies and procedures for monitoring, preventative maintenance, repairs and documentation
- Monitor compliance with policies and procedures
- Assure compliance with all applicable regulatory agencies and AAMI standards
- Develop and implement quality control (QC) and quality assurance (QA) tracking and reporting program
- Produce quality assurance reports and make procedural adjustments as necessary based on QA data
- Draw cultures using sterile techniques when assigned.
- Review culture results and, when necessary, take appropriate action per CDC policies and procedures. Document events in the biomed software.
- Review new technologies and systems
Solution Delivery Systems:
- Develop policies and procedures for monitoring, preventative maintenance, repairs and documentation
- Monitor compliance with policies and procedures
- Assure compliance with all applicable regulatory agencies and AAMI standards
- Develop and implement quality control (QC) and quality assurance (QA) tracking and reporting program
- Produce quality assurance reports and make procedural adjustments as necessary based on QA data
- Review new technologies
Quality Assurance, Risk Management, and Safety:
- Participate in the CMS or ODH inspections.
- Assist Technical Coordinators in correcting all outlined ODH deficiencies.
- Conduct regular formal audits and inspections.
- Conduct regular checks that all necessary documentation for all treated water system or SDS repairs or actions of preventative maintenance is in the biomed software.
- Monitor and analyze trends and develop action plans as needed.
- Participate in ODH and Fire Marshal Inspections
Education and Training:
- Develop tools for and audit competence of the Technical Coordinators.
- Train new Technical Coordinators on Technical Operations.
- Conduct New Technical Coordinator training for up to 30-consecutive days.
- Assist with clinical staff in-services.
- Assist in the creation of a Technical Services education program.
Dialysis machines and other biomedical equipment:
- Review new technologies
- Develop policies and procedures for monitoring, preventative maintenance, repairs and documentation
- Assure compliance with all applicable manufacturer, regulatory agencies and AAMI standards
- Develop and implement quality control (QC) and quality assurance (QA) tracking and reporting program
- Produce quality assurance reports and make procedural adjustments as necessary based on QA data
Facility Management:
- Develop procedures for dealing with facilities repairs and routine maintenance
- Develop policies and procedures for monitoring, preventative maintenance, repairs and documentation
- Monitor compliance with policies and procedures
- Assure compliance with all applicable regulatory agencies and AAMI standards
- Develop and implement quality control (QC) and quality assurance (QA) tracking and reporting program
- Produce quality assurance reports and make procedural adjustments as necessary based on QA data
- Cover on–call in emergency situations.
Administration/Management:
- Create an environment conductive to teamwork
- Set example by exhibition of exemplary behavior
- Complete performance evaluations, develop and work with reports to implement action plans for improvement and development
Other:
- Support Water and Machine Supervisors
- Other duties as assigned
Benefits Include:
Healthcare * Dental *Vision * Life Insurance * Tuition Reimbursement * PTO