Entrepreneurial Insurance Agent Development Specialist - Metro Detroit

Job Type:

Full time
 
Exempt/Non Exempt:
 
Salary

Job Description:

Location Details : Hybrid. The EADS must reside within Southeastern Michigan/Metro Detroit area.

Position Schedule: Monday through Friday, 8:30 a.m. to 5:00 p.m.

Position Summary: The Entrepreneurial Agent Development Specialist (EADS) serves as a business consultant and partner by providing tactical and strategic support to Entrepreneurial Agents (EA) in the assigned geography.  This position requires regular travel to agents’ office locations within assigned Metro Detroit geography.

Key Responsibilities:

- Operate as a subject matter expert by becoming well versed on all components of the Connected Member Vision and product/sales knowledge.
- Assist assigned EAs in the development and implementation of agency business goals.
- Own and be accountable for agency success/retention and agent productivity and growth goals.
- Support the acquisition of profitable new business, influencing and motivating agents, driving growth, providing business insight and recommendations, ensuring agent and business retention, compliance, and reporting.
- Build trust and maintain strong relationships with assigned Eas and internal and external business partners.
- Source and refer local EA candidates to centralized recruiting.
- Interview candidates sourced from centralized recruiting.
- Liaise with centralized training and field EA support team on administrative and training tasks/activities.  Support the installation and on-boarding processes when opening and establishing new agencies.
- Assist new agencies with critical business development activities post launch.
- Coordinate initial training for new agencies.
- Ensure agents have obtained appropriate training with in-depth understanding of all sales systems, product offerings, marketing procedures, back-office processes, etc.
- Evaluate effectiveness of training program.
- Provide training when necessary.
- Collaborate with centralized training and EA support teams to ensure that agents are trained and aware of all operations, systems and marketing processes and requirements.
- Participate in training assessment and the development and disbursement of product/marketing/service information.
- Evaluate effectiveness of training programs.
- Validate awareness and deep understanding of the full array of ACG product offerings.
- Provide additional training/coaching when necessary.
- Communicate potential sales incentive programs, compensation outcomes, as well as contractual bonus opportunities.
- Monitor agency business activities and prepare reports to summarize data.
- Conduct site visits, cash flow analysis and needs assessments/diagnostics to track progress, recognize best-in-class point-of-sale behavior, understand current EA segment and identify issues and opportunities for improvements.
- Research and analyze sales markets.
- Work with EA to create cultivation plans and means to address issues.
- Consult with EA making strategic/tactical recommendations as appropriate.
- Ensure adherence to corporate policies, practice and state regulations by auditing agent activity.
- Advise leadership on agent progress and report on non-compliant activity.
- When necessary, recommend and activate probationary processes or recommendations for termination.  Complete accurate written call notes for all calls completed.
- Support various product and membership promotional campaigns to ensure meeting sales goals.
- Initiate, develop, execute and monitor projects.
- Provide updates to management.
- Collaborate with peers to guarantee the utilization of uniform, highly efficient processes across the corporate footprint.

What it’s like to work for The Auto Club Group:

- Serve our members by making their satisfaction our highest priority
- Do what’s right by sustaining an open, honest and ethical work environment
- Lead in everything we do by offering best-in-class products, benefits and services
- ACG values our employees by seeking the best talent, rewarding high performance and holding ourselves accountable

Required Qualifications:

Education

- High School diploma or equivalent

Other

- Possession of a valid State Driver’s license
- Currently hold or able to attain and maintain appropriate State Property & Casualty licenses within timeframe designated by ACG leadership
- May be required to attain appropriate State Life Sales licenses within timeframe designated by ACG leadership

Work experience

- Two years of experience in insurance sales leadership and/or agent development to include coaching, mentoring, challenging and enabling others to successfully meet goals
- Experience to include some or all of the following: Motivating growth or rehabilitation of existing agency
- Developing plans to increase growth
- Building business relationships within a sales environment
- Demonstrating strong organizational, planning, time management and administrative skills
- Gathering, researching and analyzing data and making recommendations
- Conducting needs assessments and process improvement reviews
- Writing business plans/proposals
- Preparing reports and presentations and recommendations to all levels of management

In-depth Knowledge of:

- Best-in-class techniques used to: Influence and persuade others
- Develop and coach others
- Motivate and reward a successful sales team

- Insurance and financial products, services and regulations

- Sales techniques and delivery systems
- Independent contractor distribution channels

- Techniques used to coordinate and control major projects using
- Business drivers, marketing concepts, managing P&L, operational processes (i.e., in-bound/out-bound call strategy) and compensation plan design

Ability to:

- Influence, persuade and motivate non-employee agents
- Identify agent strengths, weaknesses, and model skills needed to facilitate agency rehabilitation in various areas including product knowledge, prospecting, professionalism, closing techniques, etc.
- Create and interpret sales models, results and return on investment reporting
- Demonstrate creativity and innovation in developing business, marketing and sales plans to meet the unique needs of assigned locations
- Demonstrate effective leadership/consulting skills to include motivating and influencing captive and/or non-captive agents and staff
- Possess written communication skills including the preparation of proposals, reports and technical writing
- Willingness and ability to extensively travel
- Willingness to relocate

Work Environment

- This is a hybrid work arrangement (time spent in office and remote). Depending on the employee’s role and leadership’s assessment, some employees will come into an ACG facility on a weekly basis, a monthly basis, or on an “as needed” basis for key meetings and collaborative activities. Most employees will be required to come into the office, at a minimum, for important departmental meetings or teambuilding events.
- Work in a temperature-controlled office environment
- Extensive (up to 70% of work time) travel by automobile with exposure to road hazards and temperature extremes
- Willingness to work irregular hours

Compensation & Benefits Overview:

The Entrepreneurial Agent Development Specialist will earn a competitive annual salary between $96,345.60 to $149,843.20 with variable bonus incentives based on performance.

Benefits

At ACG, we offer a comprehensive and flexible benefits package designed to support your health, financial well-being, and professional growth.

Health & Wellness

- Medical plans with multiple coverage options, including HSA eligibility.
- Prescription drug coverage.
- Dental and vision benefits.
- Employee Assistance Program (confidential support services).

Financial Protection & Insurance

- Company-paid basic life insurance.
- Optional supplemental life insurance and dependent coverage.
- Short-term and long-term disability coverage.
- Critical illness, accident, and pet insurance options.

Retirement & Savings

- 401(k) plan to support long-term financial goals. 3% automatic deferral upon eligibility; may contribute 1% to 50% of eligible earnings, either pre or post tax.
- Company match of 50% paid on employee contributions up to 6% of pay, payable to employees following the end of the year; immediate vesting.
- Additional company contribution of 4% of pay each pay day into your account; 100% vested after three (3) years of service.

- Health Savings Account (HSA) and Flexible Spending Accounts (FSA) options.

Time Off & Leave

- Paid Time Off (PTO): Accrual-based, increases with tenure, eligible at 90 days of employment.

- Full-time new employees will receive up to 12 PTO days annually; accrual based on start date and may include additional PTO based on role and/or state & local requirements.
- Part-time employee PTO hours are calculated based upon the standard weekly hours the employee is scheduled to work and will accrue at a minimum of 3 hours per month.

- Paid Holidays:

- Full-time employees are eligible for 10 company-paid holidays annually, in addition to 1 mental health day, 2 floating holidays and 1 volunteer day. Holidays vary by business unit schedules.
- Part-time employees are eligible for 8 company-paid holidays annually, in addition to 1 mental health day and 2 floating holidays. Holidays vary by business unit schedules.

- Paid leave programs, including parental, bereavement, jury duty, and military leave.

ACG complies with all applicable state and local laws regarding required benefits (including PTO, paid sick leave, etc.).

Career Growth & Education

- Tuition assistance (up to $5,250 annually; 80% covered by ACG).
- Professional certification support with 100% reimbursement for eligible programs.
- Opportunities for career development and advancement.

Additional Perks

- Complimentary AAA membership with roadside assistance and travel discounts.
- Adoption assistance program.

Job Posting Period:

This position is expected to remain posted through November 15, 2026; however, it may close at any time once a qualified candidate pool is identified.

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Who We Are

Become a part of something bigger.

The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.

By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life’s journey through insurance, travel, financial services, and roadside assistance.

And when you join our team, one of the first things you’ll notice is that same, whole-hearted, enthusiastic advocacy for each other.

We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.

To learn more about AAA The Auto Club Group visit www.aaa.com

Important Note:

ACG’s Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.

The above statements describe the principal and essential functions, but not all functions that may be inherent in the job.  This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements.  Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.

The Auto Club Group, and all its affiliated companies, is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

Regular and reliable attendance is essential for the function of this job.

AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.