Quality Assurance Technical Representative

AmrizeSouth Carolina, United StatesOn-siteFull-timeMid level, 2–5 yearsListed 1 hour ago

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About this role

Join the Duro-Last team, a brand of Amrize Building Envelope and the world’s largest manufacturer of custom-fabricated commercial roofing solutions.

Were seeking a Quality Assurance Technical Representative who's ready to be part of an innovative, people-first brand shaping the future of the roofing industry.

ABOUT THE ROLE

Duro-Last Roofing, the world’s largest manufacturer of prefabricated roofing systems, has an opening for a Quality Assurance Technical Representative (Roofing Inspector) in the Iowa area. This is a full-time, year-round, salary-based position with a company vehicle, cell phone, tablet and expense account provided. Field based technician (with company truck and your home office) for warranty/technical services at Amrize Building Envelope. This is a fully, remote position based in South Carolina.

WHAT YOU’LL ACCOMPLISH

- Performing technical inspections of commercial roofing applications for no-dollar-limit warranty coverage.

- Perform leak investigations & make small repairs to stop the roof from leaking.

- Assist in completing larger warranty repairs in the region.

- May assist other FTR’s with training licensed roofing contractors in proper application techniques for Duro-Last Roofing products.

- Responsible for educating customers on specifications and what is needed to warrant the application they are installing.

- Ability to develop strong customer relationships and inspire customer confidence.

- Ability to follow corporate and division policies and applicable governmental safety regulations are required.

- Maintains an understanding of current business initiatives and helping to ensure that they are doing their part to achieve them.

- Communicating with customers and balancing customer expectations on service calls and inspections; Ability to prioritize work load.

- Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas.

- Promote a culture of safety and exhibit these behaviors.

WHAT WE’RE LOOKING FOR

Education: Bachelor Degree in Construction Management, or Architecture; or minimum 4 years active duty; or High School Diploma with minimum 4 years in construction industry.
Field of Study Preferred: Construction
Required Work Experience: Minimum 4 years in construction industry.

Travel Requirements: 10-15% Over night/out of town travel required.

Additional Requirements:

- Must be personable and professional and maintain high level of integrity.

- Strong customer service focus.

- Strong verbal and written communication skills.

- Ability to think outside the box.

- Good organizational and time management skills are a must.

- Must be able to travel overnight 10% to 15% of the time by air or vehicle.

- Must also be able to work flexible hours with minimum notification when necessary.

- Must possess a current driver’s license.

- Successful candidates must adhere to all safety protocols of Amrize Building Envelope.

WHAT WE OFFER

- Competitive salary

- 401(k) retirement plan with company contribution

- Medical, Dental, Vision, Disability and Life Insurance

- Holistic Health & Well-being programs

- Health Savings Accounts (HSA) & Flexible Spending Accounts (FSA)

- Paid time off

- 12 paid holidays

- Paid Parental Leave (maternity & paternity)

- Educational Assistance Program

- Bonus Incentive

- Company vehicle and expense account provided