Senior Manager, Retail Client Sales and Insights

Let’s be unstoppable together!

Circana is a leading provider of technology, AI, and data solutions for consumer-packaged goods companies, manufacturers, and retailers. Our predictive analytics and Liquid Data® platform and expanding AI-enabled capabilities help clients measure market share, uncover consumer behavior, and drive growth—powered by six decades of expertise and an expansive, high-quality data set.

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives.  We’re a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work.  Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana.

Learn more at www.circana.com.

Our Critical Sales Skills

At the heart of our commercial success is a team of professionals who combine strategic insight, customer-centricity, and executional excellence. These skills represent the core capabilities required to drive value for our clients and sustainable growth for our business.

- Effectively Presents Solutions : Delivers tailored, compelling solutions that align with customer needs and drive action.

- Knows the Buying Influences : Identifies key decision-makers and understands their motivations and influence.

- Manages Buyer Indifference : Recognizes and explores customer hesitation to uncover new needs or opportunities.

- Understands Customer Needs : Operates as a recognized expert to articulate customer needs in the customer's business language and business context.

- Being Resilient : Bounces back from setbacks with composure and positivity; helps others stay productive during tough times.

- Manages Ambiguity : Stays focused and calm in uncertain situations; guides others through change.

What will you be doing?

This role partners with the client's Price and Promotions team to deliver data-driven insights and consultative support that help identify, quantify, and act on growth opportunities across categories, merchandising strategies, and key business initiatives. Leveraging Circana’s data, technology, AI-enabled tools, and analytical capabilities, this individual helps the retail merchants make informed decisions that support sales, share growth, and category performance.

This role is expected to develop a clear understanding of client business objectives and challenges, translate them into actionable analytical approaches, and manage assigned workstreams with strong ownership and disciplined execution. This includes defining business questions, supporting hypothesis development, synthesizing complex data and AI-supported outputs into clear narratives, delivering recommendations that influence day-to-day and strategic decision-making, and developing and maintaining relationships with the retailer as a thought partner. Success in this role depends on analytical rigor, business acumen, responsible use of approved AI-enabled tools, and the ability to collaborate with leaders and cross-functional partners to deliver measurable value for the retailer and its supplier partners.

Job Responsibilities

- Business Partnership & Client Support: Serve as a day-to-day partner to the retailer's Price and Promotions teams and cross-functional stakeholders by understanding business objectives, building productive working relationships, and supporting collaboration across priorities.

- Business Opportunity Identification: Identify, quantify, and prioritize growth opportunities across assortment, pricing, promotion, distribution, customer and category management initiatives, with guidance from leadership on broader client strategy and prioritization.

- Analytics & Problem Solving: Develop fact-based analyses that address business questions, responsibly interpret data and AI-supported outputs, and translate findings into practical recommendations that support client decision-making.

- Presentation Development & Communication: Develop clear and compelling presentations that translate analytical findings, AI-generated outputs, and business implications into actionable recommendations for merchants and cross-functional stakeholders.

- Solution Adoption & Growth: Support adoption and expansion of Circana solutions by aligning insights, platforms, and approved AI-enabled capabilities to client business objectives and decision workflows.

- Cross-Functional Collaboration: Partner with internal stakeholders, including Client Insights, Analytics, Product, Technology, Enablement, and Commercial teams, to deliver integrated client solutions, resolve executional barriers, and support client success.

- Project Ownership & Execution: Manage assigned projects and workstreams with strong organization, responsiveness, and attention to quality while escalating risks, trade-offs, or prioritization needs appropriately.

- Industry Expertise: Stay current on retail, category, consumer, competitive, and technology trends to enhance the relevance of client recommendations and position Circana as a trusted advisor.

- Knowledge Sharing & Collaboration: Share analytical expertise, best practices, platform knowledge, and responsible AI usage learnings with peers and cross-functional teams to support overall team effectiveness.

- Client Value Creation: Surface opportunities to expand the application of Circana data, software, and AI-enabled solutions to address evolving client needs and deliver consistent value through high-quality execution.

- Innovation & Feedback: Provide client and market feedback to internal teams to help refine offerings, improve adoption, and contribute to the continued evolution of Circana’s data, technology, and AI-enabled solutions.

Requirements

- Syndicated Data Expertise: 3+ years of experience utilizing Circana, NIQ, IRI, or similar syndicated data sources to develop business recommendations and support client decision-making.

- Education: Bachelor’s degree required; concentration in Business, Marketing, Economics, Analytics, Statistics, or a related field preferred.

- Retail & CPG Business Acumen: Experience in sales, category management, shopper insights, consumer insights, marketing, analytics, or a comparable data-driven environment within CPG, retail, or consulting.

- Adaptability: Ability to navigate ambiguity, manage competing priorities, and deliver insights in a fast-paced, evolving client environment.

- Consultative Problem Solving: Ability to listen to stakeholder needs, identify business challenges and opportunities, and translate them into analytical frameworks and measurable business outcomes.

- Evidence Based Decision Making: Demonstrated ability to synthesize data, analyses, and AI-supported outputs into clear, compelling, and actionable business recommendations.

- Communication & Storytelling: Strong written and verbal communication skills, with the ability to develop and present insights to client and internal stakeholders at multiple levels.

- Analytical Excellence: Strong quantitative and analytical skills with the ability to manage end-to-end analyses, develop hypotheses, identify key findings, and deliver fact-based recommendations.

- Technical Proficiency: Strong proficiency in Microsoft Excel, PowerPoint, syndicated data platforms such as Unify+, Circana analytical tools, and approved AI-enabled tools used responsibly to improve speed, quality, and clarity of client deliverables.

- Relationship Building & Influence: Ability to build credibility, establish trusted partnerships, anticipate client needs, and influence stakeholders across functions without direct authority.

- Collaboration & Teamwork: Experience working cross-functionally across analytics, client insights, sales, product, technology, and enablement teams to achieve shared business objectives.

- Industry Knowledge: Strong understanding of retail merchandising, category management, consumer behavior, and market dynamics. Experience supporting CVS or another large retailer is preferred.

- Merchant-Facing Experience Preferred: Experience supporting retail merchants, category managers, and presenting recommendations to business stakeholders.

Circana Behaviors

As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:

- Stay Curious: Being hungry to learn and grow, always asking the big questions.

- Seek Clarity: Embracing complexity to create clarity and inspire action.

- Own the Outcome: Being accountable for decisions and taking ownership of our choices.

- Center on the Client: Relentlessly adding value for our customers.

- Be a Challenger: Never complacent, always striving for continuous improvement.

- Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.

- Commit to each other: Contributing to making Circana a great place to work for everyone.

Location

This position can be located in the following area(s): Woonsocket, RI or Remote.

Preferred Onsite three days a week (Tue, Wed, and Thu) at CVS Corporate Headquarters at One CVS Drive, Woonsocket, RI, but can be filled remote.

The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An employee’s position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. The salary range for this role is $75,000.00 to $95,000.00 USD.

This job is also eligible for bonus pay.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

An offer of employment may be conditional upon successful completion of a background check in accordance with local legislation and our candidate privacy notice. Your current employer will not be contacted without your permission.

You can apply for this role through the Circana careers website or Intranet site for internal candidates. This role is subject to AI-assisted screening. Circana uses artificial intelligence (AI) to assess resumes for alignment with job requirements by helping locate details in resumes that relate to the job description.

This position is expected to remain open for approximately 30 days and may close earlier if sufficient qualified candidates are identified.

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