Control Management Analyst

International Risk and Controls sits within International Card Services (ICS) which comprises of all the issuing functions across all 28 international markets excluding the US - colleagues operate across a variety of geographies and disciplines. ICS issues products to our Consumer and Commercial customers – the organization is an integral part of the global growth strategy for American Express; offering differentiated products and services is critical to our success and promises to drive significant growth and value through the delivery of innovative products, tailored to the needs of our customers. Our organization helps our international businesses manage risk, respond to new regulation, and develop new products while creating and nurturing effective partnerships across multiple key stakeholders across the organisation.

The objective of the ICS Control Management Thailand Legal Entity Team is to provide specialized and strategic operational risk advisory to the business on product and service areas to ensure an effective control environment exists that delivers on all operational risk obligations supporting the Legal Entity.

ICS Control Management organization is looking for an Analyst of ICS Control Management Thailand Market Legal Entity focused on ensuring control management is embedded in the day-to-day operations of our business. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.

- Experience in operational risk management (e.g., within Risk and/or Internal Audit function)
- Understanding of critical operational risk management lifecycle activities
- Project management, communication, and interpersonal skills
- Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards
- Analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively
- Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous
- Experience in at least one of the following: Tracking and identifying issues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed within agreed thresholds
- Provide support of implementing the operational risk governance frameworks
- Supporting of creating, communicating and ensuring understanding and adherence to operational risk procedures and standards
- Assisting the operational risk exam management processes