Visa Coordinator

Hult International Business School, Dubai Campus is seeking an experienced UAE visa and compliance professional with exceptional attention to detail and the ability to thrive in a fast-paced, high-pressure environment. The ideal candidate will be adaptable, highly organized, and possess outstanding communication and customer service skills.

In this front-line role, you will provide expert guidance and support to both new and current students across all academic programs, from Undergraduate to Postgraduate levels, throughout every stage of the UAE student visa journey. This includes managing and advising on the full visa lifecycle, from new visa applications and renewals to visa cancellations and compliance requirements.

Working closely with the Visas and Compliance team, you will play a key role in ensuring a seamless student experience while supporting and continuously improving all aspects of Hult Dubai's visa and compliance processes. The successful candidate will bring a strong understanding of UAE visa regulations and experience managing student visa cases within a higher education environment.

Qualifications, Key Competencies, and Skills

- Bachelor’s Degree in Business Administration , Management, or a related field.

- Minimum 2 years of experience in a Higher Education environment, supporting international students.

- Minimum 2 years of experience managing UAE student visa and immigration processes.

- Demonstrated knowledge of the full UAE visa lifecycle, including new visa applications, status changes, renewals, visa cancellations, Emirates ID processing, medical testing requirements, and compliance-related documentation.

- Strong understanding of UAE visa regulations and compliance requirements, with the ability to stay current on regulatory updates.

- Strong attention to detail, particularly when reviewing documentation and ensuring compliance with policies, procedures, and government requirements.

- Outstanding customer service skills and the ability to remain calm and professional in a fast-paced, high-volume, and demanding environment.

- Excellent verbal and written communication skills.

- Ability to communicate effectively, patiently, and sensitively with students, parents, government entities, and colleagues via phone, email, virtual meetings, and in person.

- Strong organizational skills with the ability to manage multiple priorities, deadlines, and high volumes of student cases.

- Proficiency in Microsoft Office, particularly Excel, including data filtering, reporting, and pivot tables.

- Ability to handle confidential and sensitive information with professionalism and discretion.

- Proven ability to work independently while contributing effectively within a collaborative team environment.

Desirable

- Experience using Salesforce or a similar CRM system.

- Fluency in Arabic is an advantage.

- Experience delivering training sessions, presentations, or workshops to students and internal stakeholders.

- Experience working with government portals and systems related to UAE visa and immigration processes.