Front of House Supervisor & Beverage Lead

Job Description: FOH Supervisor & Beverage Lead
Location: Leander, TX
Position Type: Full-Time, Hourly (Non-Exempt)
Reports To: Ownership / Restaurant Partners
Compensation: $24 - $25/hour + Performance Bonus based on Beverage Sales Growth

About Us

We are a high-volume, full-service restaurant serving exceptional breakfast, lunch, and dinner. While our team is tight-knit and largely self-sufficient, we are looking for a dedicated FOH Supervisor & Beverage Lead to elevate our hospitality standards, build a structured training program, and completely revitalize our beverage and alcohol program.

Position Overview

This is a full-time, hands-on leadership role. You will oversee a front-of-house team of 12-15 servers and hosts. Your mission is to transition our floor from "self-managed" to "high-performance." You will be responsible for enforcing accountability (sidework, guest sing ost stand ericach during loyees a ruse, and buning at shitent, profitable alcohol program from the ground up.

Key Responsibilities

- Scheduling & Shift Coverage: Take full ownership of FOH scheduling using Sling. Build and optimize weekly schedules to meet labor targets. Actively manage daily floor cuts and coordinate emergency shift coverage for call-outs. You must be willing and able to step onto the floor to cover any role at a moment's notice-whether that means hosting, running food, or waiting tables during a crisis.

- Beverage Program Ownership: Build, organize, and manage our liquor, wine, and beer program. Establish strict systems for wine storage, freshness tracking, and drink consistency. Create recipes, recipe guides and train servers to confidently upsell and correctly prepare alcoholic beverages.

- Performance Accountability & Coaching: Actively manage team performance. Conduct fair, direct coaching conversations-including closing night shifts to manage and correct specific employee performance issues.

- Host Stand & Revenue Maximization: Train and shadow our front-door host team during heavy weekend volume. Master waitlist management, optimize seating rotations, and ensure zero lost revenue from cancellations or empty tables.

- Training & Onboarding: Design and execute a structured training program for all incoming FOH staff. Ensure all team members understand our standards regarding side work, guest interactions, and proactive teamwork.

- Systems & Operations: Utilize Toast POS to monitor real-time sales, manage comps/voids, handle guest complaints with empathy, and execute daily cash- drop updates.

Qualifications & Requirements

- Experience: 2+ years of restaurant leadership experience in a high-volume, full-service environment.

- Bar/Beverage Knowledge: Strong foundational knowledge of liquor, beer, and wine. Experience implementing inventory controls, freshness systems, and drink recipes is highly preferred.

- Leadership Style: Confident, fair, and an excellent communicator. Must be comfortable delivering constructive feedback and holding staff accountable to clear baselines.

- Tech Savvy: Direct experience using Toast POS and Sling (or similar scheduling software) to track metrics and manage shifts.

- Availability: This position has a set Thursday through Monday schedule (covering high-volume weekend rushes and key closing shifts). However, complete open availability is required, including the ability to work any day, any time, early mornings, late nights, and holidays as operational needs or emergency coverage dictate.

- Physical Stamina: Ability to stand and walk for extended periods (10+ hour shifts) and lift up to 50 Ibs.

Benefits & Perks

- Competitive Pay: Strong hourly baseline plus achievable performance-based bonuses tied to beverage sales growth.

- Convenient Pay Schedule: Weekly pay structure.

- Health & Wellness: Comprehensive Medical, Dental, and Vision insurance packages.

- Financial Protection: Supplemental Life and Disability insurance options.

- Time Off: Generous Paid Time Off (PTO) program.