About this role
Norwegian Speaking Netflix Customer Experts
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment and BPO firm, specializing in connecting top-tier talent with world-class organizations across Europe. We pride ourselves on delivering bespoke career solutions that bridge the gap between global industry leaders and professionals seeking life-changing international opportunities.
Job Overview
We are currently scouting for exceptional individuals to join our team as Norwegian Speaking Netflix Customer Experts for a premier role based in Greece. If you are passionate about the streaming platforms industry and eager to leverage your language skills in a vibrant, international environment, this Norwegian Speaking Netflix Customer Experts position in Greece is the ideal career step for you.
Key Responsibilities
- Provide world-class support to subscribers of the world's leading streaming platform via chat, email, and phone.
- Troubleshoot technical playback issues to ensure a seamless viewing experience for our global audience.
- Assist users with account management, subscription inquiries, and billing questions with precision and empathy.
- Represent the streaming brand with a professional tone, maintaining high standards of quality and service.
- Act as a brand ambassador, helping users navigate the latest content features and platform updates.
- Collaborate with international teams to share insights and improve customer satisfaction metrics.
- Maintain accurate records of user interactions within our industry-specific CRM systems.
Requirements
- Native or fluent Norwegian (spoken and written) is mandatory for this role.
- Valid EU passport or work permit for Greece.
- Strong passion for the streaming platforms industry and modern entertainment technology.
- Previous experience in customer service or tech support is highly valued but not essential.
- Excellent communication skills and a customer-centric mindset.
- Ability to work in a fast-paced environment and adapt to new software interfaces quickly.
Benefits
What We Offer
- Competitive Monthly Salary with a transparent performance-based structure.
- Two extra salaries per year (13th and 14th month bonus).
- Monthly Performance Bonus to reward your dedication and excellence.
- Fully Paid Relocation Package including flight tickets, transfer services, and initial hotel stay.
- Comprehensive, fully paid training program to master your craft within the streaming sector.
- Excellent health insurance benefits and a supportive corporate culture.
- Ongoing career development opportunities within one of the top Norwegian-speaking jobs currently available in Europe.
Life in Greece
Embracing one of our many jobs in Greece means enjoying a Mediterranean climate that offers sunshine for most of the year, providing a perfect backdrop to your professional journey. Life in Greece is renowned for its relaxed pace, rich history, and vibrant social culture, making it an ideal destination for those seeking a high quality of life outside of office hours.
Beyond the professional benefits, relocating to Greece offers an unparalleled experience of world-famous cuisine, stunning coastal landscapes, and historical landmarks. When you pursue our Norwegian-speaking jobs in this beautiful country, you are not just getting a position—you are choosing a lifestyle that combines career growth with the unique charm of a sunny, European paradise.
How to Apply
Are you ready to take the next step in your career with a global leader in the streaming platforms industry? We invite you to join our growing team today. Click "Apply Now" to submit your application and one of our dedicated recruiters from Mercier Consultancy Group will be in touch to discuss your future in Greece.