Product Manager

TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance.

TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR.

Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, nobody’s perfect – and we encourage you to apply. You may just be the right candidate for this or other roles.

JOB SUMMARY

TriNet is seeking a Product Manager to own and drive the payroll product area within its HR services platform. This role sits at the intersection of payroll domain expertise and modern product craft — translating complex compliance, tax, and pay-processing requirements into intuitive, reliable, and scalable product experiences for employers and their employees.

The ideal candidate combines deep payroll domain knowledge with strong product thinking and the ability to work across engineering, design, operations, and compliance teams to deliver outcomes end-to-end across the product development lifecycle.

Key Responsibilities:

- Own the product roadmap for the payroll domain — from discovery through delivery and adoption — aligning with business strategy and customer needs.
- Translate payroll, tax, and compliance requirements into clear, prioritized product requirements (PRDs, user stories, acceptance criteria).
- Partner with engineering and design as a single-threaded owner to scope, sequence, and ship features with quality and on time.
- Drive payroll accuracy, run-cycle reliability, and exception/error handling as first-class product concerns.
- Use data and product analytics (especially Pendo) to measure adoption, identify friction, and inform prioritization.
- Manage the run-the-business (RTB) backlog alongside roadmap initiatives, balancing defect resolution with strategic investment.
- Engage stakeholders across operations, customer success, compliance, and leadership; communicate trade-offs in clear, decision-ready language.
- Stay current on payroll regulations, multi-jurisdiction tax handling, and competitive/industry trends to inform product direction.

Required Qualifications:

- 7-10 years of total experience with 4+ years in product management, ideally for B2B SaaS or HR/fintech platforms.
- Demonstrable payroll domain depth — pay calculation, tax withholding, deductions, garnishments, off-cycle/on-cycle runs, and compliance.
- Experience building or managing products in HCM, HRIS, payroll, benefits, or PEO/ASO environments.
- Strong product thinking: problem framing, prioritization, and the ability to balance customer, business, and technical constraints.
- Proven ability to write crisp PRDs/user stories and partner effectively with engineering and design.
- Excellent cross-functional communication and stakeholder management skills.
- Comfort with product analytics and data-informed decision-making.
- Bachelor's degree; equivalent practical experience considered.

Preferred Qualifications:

- Experience with US payroll and multi-state tax compliance, or comparable regulated payroll markets.
- Exposure to PEO (Professional Employer Organization) or ASO (Administrative Services Organization) models.
- Familiarity with payroll integrations — GL, time & attendance, benefits, and tax-filing partners.
- Experience with analytics tools such as Pendo, and discovery practices for B2B products.
- Prior work on platforms serving small and mid-sized businesses (SMB) at scale.

Core Competencies:

- Domain credibility — can hold their own with payroll operations and compliance experts.
- Ownership — drives outcomes end-to-end rather than executing tickets in isolation.
- Clarity — frames decisions, trade-offs, and edge cases in PM-ready, stakeholder-friendly language.
- Customer obsession — anchors prioritization in real user problems and measurable impact.

Work Environment

- Work in a clean, pleasant, and comfortable office work setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions.
- This position is 100% in office.

Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity.

TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact [email protected] to request such an accommodation.