About this role
Overview
Pay: $19 - $21/hour
Schedule: Monday - Thursday 7:45 - 5:00 and Fridays 7:45am - 1:00pm
Location: Indianapolis, IN
Dr. J Pediatric Dentistry is seeking a motivated Patient Services Representative to join our close-knit team in providing top-notch dental care to our patients.
As a Patient Services Representative, you will be our patients' first point of contact, providing exceptional customer service and ensuring a smooth and efficient experience from check-in to check-out. We are searching for a passionate and customer-oriented individual who thrives in a fast-paced environment and loves creating smiles.
Responsibilities
- Provide welcoming, prompt, and respectful customer service patients and families upon arrival and dismissal.
- Serve as a liaison between patients and support staff by preparing patient charts before check-in and keeping the office and all records, reports, and other correspondence organized
- Filing and scanning medical documents and office forms as directed
- Verifying all patient demographic, health, pharmacy, and insurance information
- Schedule and confirm patient appointments
- Cleaning the front office work area and other maintenance assignments as directed
Qualifications
- Motivated and willing to learn on the job
- Experience working in the front desk area of a medical/dental practice preferred
- Strong customer service skills; ability to communicate well
- Demonstrated desire to work with children in a pediatric setting
- Experience scheduling appointments, verifying insurance, collecting co-pays, and answering multiple phone lines
What We Offer
We believe that taking care of our employees and their families is paramount. That's why we offer a comprehensive benefits package designed to support you in every aspect of your life. Here’s what we provide:
- Medical and Vision Insurance : You're eligible starting the first month after you join.
- Dental Coverage : Enjoy this benefit with $0 premium.
- 401(k) Plan with Company Match : We help you plan for your future with our matching program.
- Generous Paid Time Off and Holidays : Take the time you need to relax and recharge.
- Employee Referral Program: Earn rewards for bringing talented individuals to our team.
- Big savings, big perks: Enjoy exclusive discounts on everything from restaurants and travel to movies and more with our employee discount program.
- Pet Insurance : We understand the importance of furry family members too.
- Cutting-edge Technology and Training : We provide the tools and resources you need to excel in your role.
- Life and Disability Insurance Options : Protect yourself and your loved ones with our coverage options.
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