Mgr, IT Solutions Process

Overall Job Summary

The PMO Process Manager is responsible for defining and administering project management and systems development lifecycle methodologies, standards, processes, and guidelines, within IT Solutions Delivery

Essential Duties and Responsibilities (Min 5%)

- Lead the creation, implementation, adoption, and administration of the project management and systems development lifecycle methodologies, standards, processes, and tools.

- Maintain and update processes to ensure project management documentation.

- Provide analysis of metrics and key performance indicators (KPI) such as EPI, SPI, resource loading, critical path, and implement mitigation strategies for risks.

- Train project teams to adhere to the defined processes, including providing relevant raining and change management materials.

- Assist and advise leaders, managers, and teams to the best use of project management disciplines and approaches within a fast-paced, high tech environment.

- Perform regular project delivery methodology compliance audits and report findings to ensure adherence to established project methodologies and processes.

- Support the IT Solutions Delivery Governance Manager to develop and enhance governance, processes and procedures, that ensure consistency and compliance ultimately align with the company’s strategic direction.

- Process across IT-consistency, controls, templates.

- Governance – audits and compliance.

- Agile and waterfall methodologies – defining this for TSC.

- Training on methodologies.

- Participate on IT review board-result of audits and metrics.

Required Qualifications

Experience : 5+ years’ experience with advanced knowledge and understanding of systems development & project delivery methodology, including planning, cost management, resource management, communications and quality management is required. IT experience is preferred.

Education : Bachelor’s degree. Any suitable combination of education and experience will be considered.

Professional Certifications : PMP Certification is preferred.

Preferred knowledge, skills or abilities

- Cooperative team player with strong relationship building and interpersonal skills.

- Experience user of MS Project and MS Office toolset (Word, Excel, and PowerPoint).

Working Conditions

- Normal office working conditions
- Occasional travel required

Physical Requirements

- Standing (not walking)
- Walking
- Sitting
- Lifting up to 20 pounds

Disclaimer

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.

Company Info

At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.

Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.

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