Landside Operations Agent

Maersk is a global leader in integrated logistics and has been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

At Maersk, we believe in the power of diversity, collaboration, and continuous learning, and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve.

With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.

What We Offer:

This is an exciting career opportunity to work in a multinational, Global 500 company that makes global trade happen. You will be interacting daily with colleagues internationally, giving you the opportunity to develop your professional skills in a global environment. We provide support for you to shape your own career by achieving expertise and learning on the job.

- Work in a dynamic logistics environment where operational excellence, customer satisfaction, and continuous improvement are at the heart of what we do.
- Collaborate with a diverse network of customers, suppliers, transport providers, terminals, customs authorities, and internal teams.
- Gain exposure to innovative digital tools, operational systems, and data-driven decision-making processes.
- Develop your expertise in transportation planning, logistics operations, cost optimization, and stakeholder management within a global organization.

Key Responsibilities:

- Coordinate and execute transportation and logistics operations to ensure cargo is delivered safely, on time, and in line with customer commitments.
- Monitor shipment progress and maintain end-to-end visibility through timely and accurate system updates and operational reporting.
- Proactively identify operational risks, resolve exceptions, and communicate updates to customers and key stakeholders.
- Plan and optimize transport capacity through effective routing, load consolidation, triangulation, and supplier collaboration.
- Support cost-saving initiatives by preventing detention, demurrage, storage, waiting time, and other avoidable operational charges.
- Build and maintain strong relationships with transport providers, customs authorities, terminal operators, shipping lines, and internal teams.
- Drive continuous improvement initiatives that enhance productivity, operational efficiency, shipment visibility, and on-time delivery performance.

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What We Are Looking For:

- Continuous improvement mindset: we are looking for someone who brings a thoughtful improvement mindset, curious about how work gets done and motivated to make meaningful, sustainable improvements over time.
- Strong operational planning, coordination, and execution capabilities within transportation and logistics operations.
- Excellent stakeholder management skills with the ability to collaborate effectively across customers, suppliers, transporters, and internal teams.
- Strong analytical and problem-solving skills with a proactive approach to risk management and operational issue resolution.
- Customer-focused communicator who can manage competing priorities and perform effectively in a fast-paced environment.
- Good understanding of transportation, logistics, customs, and supply chain operations.
- Proficiency in Microsoft Excel, Outlook, AI tools, and operational systems, with strong attention to detail and organizational skills.
- Commercial awareness with a focus on cost control, profitability, and continuous process optimization.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing  [email protected] .