About this role
Description
The role of Account Executive at ChatterBlast Media is a mid-level position within the company’s account team. This role is designed to provide account support to the account management team while also managing their own clients & projects. The candidate must be located in the Philadelphia region as this role is hybrid and will require time onsite either in-office or supporting client events.
All positions at ChatterBlast are designed for employees to have a great work-life balance including the ability for remote working, in-office working, or a variety of the two. Our hybrid work environment also allows for flexible work schedules to ensure staff can optimize both their personal and professional time.
This role is 50% internal and 50% client facing, and requires a creative, enthusiastic and detail-oriented approach. You are proactive and happy to work collaboratively, and both an over-communicator and quick problem-solver.
Responsibilities:
- Support account managers and deliver on client expectations and needs on a consistent basis
- Track and maintain select campaigns between a handful of clients, at different stages
- Assist managers in tracking internal and external progress to complete project deliverables
- Assist managers in the full project life cycle including: account kick-off, work orders, creative briefs, implementation and reporting
- Traffic work between account, strategy, ads and creative teams
- Complete projects to a specific schedule and within an agreed budget
- Interpret client goals and work with creative, ads and reporting teams to concept and implement creative strategies
- Manage monitoring and engagement tools to respond and track online conversation and campaign success
- Manage online interaction within social, blog and forum communities through third-party tools (HeyOrca, Sprout Social, etc.)
- Build and maintain relationships with clients to ensure overall client satisfaction
- Promote the expansion of business with existing clients with innovative ideas and timely input on upcoming and existing client projects
- Be available on-site in the Philadelphia area for both office hours and client events/meetings off-site
PERKS:
- Competitive Salary
- Health Benefits - Medical, Dental, & Eye
- Access to our office in the heart of Center City, Philadelphia
- Robust paid-time off & Paid Holidays
- 401k Plan
Requirements
- 3 years of digital media experience, ideally in an agency, marketing or consulting environment.
- Strong knowledge and interest in social media, displays a full understanding of each network, and maintains a curiosity for what’s next.
- Proficient with analytic, monitoring and scheduling systems
- Experience with time management, tracking and internal management tools (Google Workspace, Trello, Slack)
- Proactive communicator and problem solver.
- Strong creative background including: writing, concepting and storytelling.
- Strong public speaking skills and ability to run presentations and client meetings.
- Self-starter who works well independently and collaboratively.
- Ability to work in a fast-paced environment.
- Undergraduate degree in advertising, communications, marketing, media studies, business and/or related fields.