Manager, Internal Audit Transformation & Operations

Job Description

Thomson Reuters (TR) is the world's leading provider of intelligent information and technology solutions for professionals in the legal, tax, corporate, government, and media markets. Our mission is to inform the way forward — empowering professionals with trusted data, insights, and innovative tools to make confident decisions, achieve operational excellence, and uphold integrity.

The Internal Audit (IA) function is embarking on a strategic transformation to become a digitally powered, AI-enabled, and automation-first organization. This transformation spans three critical domains: Internal Audit engagements, Forensic investigations, and Sarbanes-Oxley (SOX) / Internal Control over Financial Reporting (ICFR) testing. This function is committed to independence, integrity, and continuous improvement, positioned as a trusted strategic partner aligned with TR's objectives.

We are seeking an experienced and disciplined Manager, Internal Audit Transformation & Operations to serve as the execution lead for our Internal Audit transformation program. This role is critical to ensuring that automation, analytics, and Artificial Intelligence are embedded into audit, forensics, and controls workflows at pace and scale, while managing scope, dependencies, and team capacity.

Reporting directly to the Senior Director, Internal Audit Transformation & Technology, this individual will be the guardian of sprint rhythm, backlog discipline, and operational excellence, while fostering a culture of continuous improvement. Beyond transformation execution, this role is the operational backbone of Internal Audit — building and managing the mechanisms that keep the function running day to day, such as work allocation, resourcing, and capacity planning. This is an exceptional opportunity for a change agent committed to building a career within the Internal Audit function across its three domains. This individual will:

- Champion agile delivery and transformation execution

- Enforce scope discipline and protect the team from distraction

- Manage pilot sequencing and cross-functional dependencies

- Remove blockers and escalate risks with transparency

- Coach the IA team and delivery partners on agile practices and continuous improvement

- Serve as a durable change agent, driving transformation not only during the program but positioning for ongoing evolution and leadership within the IA function

- Enable the transformation to move at velocity without sacrificing quality or strategic alignment

- Build and manage the operational mechanisms that underpin day-to-day delivery across the IA function, including work allocation, resourcing, and capacity planning

This position is based in Zug, Switzerland or New York, USA and reports directly to the Senior Director, Internal Audit Transformation & Technology.

Key Responsibilities:

- Own the sprint rhythm, ceremonies (planning, standups, retros, demos), and backlog grooming across all transformation work streams (Continuous Monitoring & Data-Driven Assurance, Digitizing & AI-Enabling IA)

- Own the operational mechanisms of the IA function — including work allocation, resourcing, and capacity planning — serving as the operational backbone that keeps audit, forensics, and controls delivery running smoothly alongside the transformation agenda

- Maintain and groom the transformation backlog with ruthless prioritization; enforce "in-scope" and "out-of-scope" decisions to protect delivery milestones and prevent scope creep

- Manage pilot dependencies, sequencing, and resource allocation across concurrent initiatives; identify and escalate blockers early

- Track team velocity, capacity, and burndown; surface risks and bottlenecks to the Senior Director and leadership; facilitate corrective actions

- Maintain the transformation program dashboard and milestone tracker; provide weekly and monthly visibility to stakeholders on delivery readiness, pilot health, and delivery confidence

- Remove impediments preventing the team from executing; advocate for the team to leadership and coordinate resourcing across Finance, Technology, and enterprise technology partners

- Coach the IA team, development partners, and extended team on agile principles, ceremonies, and delivery discipline; foster a culture of continuous improvement and psychological safety

- Facilitate communication across work streams, managing dependencies across all transformation initiatives

- Partner with the Senior Director to translate strategic vision into quarterly and sprint-level delivery roadmaps; ensure backlog reflects business priorities and MVP/phasing discipline

- Lead sprint retrospectives focused on identifying what's working, what's not, and how the team can improve delivery cadence and quality in the next sprint

- Serve as a trusted advisor to the IA leadership team on program health, team morale, and organizational readiness for transformation adoption

- Manage the integration and onboarding of new team members onto the transformation program; ensure knowledge transfer and role clarity

- Track and report on key metrics: burndown, velocity, pilot adoption, and team engagement; use data to drive continuous improvement decisions

Required Qualifications:

- Extensive experience (7+ years) in risk consulting, internal audit, governance, risk, or compliance environments; demonstrated success in complex transformation or modernization programs is essential

- Strong background as a Scrum Master, Agile Coach, or similar delivery leadership role in a transformation program; experience running SAFe or other scaled-agile frameworks preferred
- Proven track record in managing complex, multi-workstream programs with dependencies across technology, business, and compliance teams

- Experience working with distributed teams across time zones and geographies

- Demonstrated excellence in facilitation, conflict resolution, and stakeholder communication; ability to influence without authority

- Strong data literacy; comfort using dashboards, burndown charts, and metrics to drive decision-making

- Genuine curiosity about continuous improvement and passion for removing obstacles for delivery teams; commitment to driving sustainable change beyond the transformation program

- Comfort in ambiguity; ability to adapt methodology and ceremonies as the transformation evolves and learns

- Familiarity with Governance, Risk, and Compliance (GRC) technologies and platforms; experience with enterprise data infrastructure (data warehouses, analytics platforms, automation tools) is valuable

- Familiarity with audit, forensics, SOX/ICFR testing, controls, or risk management domains is valuable; willingness to rapidly develop expertise across all three IA domains is essential

- Excellent organizational skills, attention to detail, and ability to juggle multiple priorities without losing sight of the big picture

- Self-directed learner and change agent; career ambition to grow within the Internal Audit function and contribute to building lasting capability across audit, forensics, and controls domains

- Experience designing or managing team operating mechanisms — work allocation, resourcing, and capacity planning — within a professional services, audit, or similarly matrixed environment

Preferred Qualifications:

- Deep familiarity with Agile/Scrum methodologies and ceremonies; strong knowledge of agile approaches and practices demonstrated through professional application

- University degree at Master's level (MSc or equivalent) preferred, in business administration, computer science, engineering, finance, or related field

#LI-FP3

What’s in it For You?

- Hybrid Work Model: We’ve adopted a flexible hybrid working environment for our office-based roles while delivering a seamless experience that is digitally and physically connected.
- Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
- Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
- Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
- Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
- Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
- Making a Real-World Impact:  We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

DISCLAIMER

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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