ORGANIZATIONAL SYSTEMS ANALYST - 55006393

Requisition No: 884334

Agency: Department of Transportation

Working Title: ORGANIZATIONAL SYSTEMS ANALYST - 55006393

Pay Plan: Career Service

Position Number: 55006393

Salary: $60,000.00 - $63,000.00

Posting Closing Date: 10/10/2026

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STATE OF FLORIDA DEPARTMENT OF TRANSPORTATION

JOB POSTING DESCRIPTION

ANTICIPATED VACANCY

Organizational Systems Analyst

936 / Organizational Development Office

OPEN COMPETITIVE

CAREER SERVICE

CONTACT PERSON: Shannan Smith

CONTACT PHONE NUMBER: (850)-414-4686

CONTACT EMAIL ADDRESS: [email protected]

HIRING SALARY RANGE: $2,307.69 - $2,423.08/biweekly range

Join FDOT and be part of the team that works as one to improve safety, enhance mobility and inspire innovation in the Florida transportation system.

To ensure honesty and transparency, all applicants must provide their own work. Unless explicitly requested, the use of Artificial Intelligence (AI) tools to assist with qualifying questions, work samples, or interviews is strictly prohibited, and any breach of this requirement will lead to the applicant being removed from consideration.

Candidates must be United States (U.S.) citizens or lawfully authorized alien workers. Visa sponsorship is not available.

Our Mission

The mission of the Florida Department of Transportation is to provide a safe statewide transportation system that promotes the efficient movement of people and goods, supports the state’s economic competitiveness, prioritizes Florida’s environment and natural resources, and preserves the quality of life and connectedness of the state’s communities.

Our Vision

As a OneFDOT team, we serve the people of Florida by providing a transportation network that is well planned, supports economic growth, and has the goal of being congestion and fatality free.

The Work You Will Do:

Join Our Organizational Development Office (ODO) as a Systems Analyst. Help shape and strengthen the technology ecosystem that powers professional development, employee engagement, and statewide organizational effectiveness at FDOT. As an ODO Systems Analyst, you will manage critical enterprise platforms, support data ‑ driven decision ‑ making, and ensure employees across the Department have dependable tools that enhance learning, collaboration, and innovation.

In this technical and highly collaborative role, you’ll maintain ODO’s suite of systems, deliver exceptional customer support, and contribute to process improvements that elevate the employee experience across FDOT.

What You Will Do:

- Administer and maintain ODO technology platforms to ensure optimal functionality, reliability, and user experience.

- Manage users and user access, monitor system integrity, and maintain subject matter expertise across all platforms.

- Oversee systems including Learning Management System, Employee Survey Platform, Procedural Document Library, internal websites, SharePoint sites, ODO ‑ administered applications, forms, and workflows.

- Develop job aids, manuals, presentations, websites, and training materials that help stakeholders navigate ODO systems confidently.

- Collect, prepare, analyze, interpret, and communicate data from multiple sources.

- Ensure data accuracy and integrity while applying FAIR principles, findability, accessibility, interoperability, and reusability.

- Recommend and implement system enhancements as business needs evolve.

- Collaborate with FDOT offices and platform vendors to resolve complex challenges and share best practices.

- Contribute to ODO projects, workflows, and strategic initiatives with flexibility, creativity, and a problem ‑ solver mindset.

The Difference You Will Make:

Through cooperation, coordination and collaboration among the OneFDOT team, you will be contributing to a strong and empowering culture of TRREC: Trust, Relationships, Respect, Empowerment, and Communication.

How You Will Grow:

FDOT encourages our team members to grow through engagement, empowerment, training, and professional development. Through our agency’s learning management system, you have access to hundreds of computer-based training and instructor-led courses.

Where You Will Work:

Office of Administration

605 Suwannee St.

Tallahassee, FL 32399

Annual Salary Range:

$60,000-$63,000

Your Specific Responsibilities:

Administer and maintain Organizational Development Office (ODO) technology platforms, ensuring optimal functionality and user experience. Manage users and user access. Monitor the integrity of each platform and maintain subject matter expertise in their functionality and purpose. Recommend and implement improvements, as necessary.

ODO technology platforms include, but are not limited to: Learning Management System, Employee Survey Platform, Procedural Document Library, ODO-administered websites, ODO-administered SharePoint sites, ODO-administered applications, forms, and workflows.

Provide customer service and technical support for all ODO technology platforms and on behalf of related ODO business practices. Develop job aids, manuals, presentations, websites, and training materials to support ODO’s mission to provide excellent customer service to its stakeholders. Collaborate with other FDOT offices and platform vendors to resolve complex challenges as they arise and share best practices.

Collect, prepare, analyze, interpret, and communicate data from a variety of sources to assist in the administration of ODO technology platforms, meet the demands of ODO stakeholders, and aid in various ODO business processes, workflows, projects, and initiatives. Ensure data accuracy and integrity. Help implement and adhere to FAIR principles of findability, accessibility, interoperability, and reusability for managing ODO data and metadata.

Assist with ODO’s strategic goal of fostering a data-driven culture that leverages ODO technology platforms and data to maximize professional development and employee engagement opportunities, inform various statewide ODO-administered programs, improve organizational effectiveness, drive organizational change and innovation.

The Successful Candidate will have the following required Knowledge, Skills, and Abilities:

Knowledge of:

- Knowledge of data management principles, database systems, data analysis and visualization.

- Knowledge of learning management systems and applications.

- Knowledge of surveying to research and gather actionable data.

- Knowledge of human resources information systems and applications.

- Knowledge of quality management, assessment, and analytical process and practices.

- Knowledge of user experience and application design and development.

- Knowledge of utilizing HTML, JSON, and SQL.

Skills in:

- Skill in researching, compiling, analyzing, and reporting on data to report findings and develop improvement solutions.

- Skill in effective communication, both verbal and written, and establishing and maintaining effective working relationships with stakeholders.

- Skill in maintaining accurate records and applying FAIR principles of findability, accessibility, interoperability, and reusability for managing ODO data and metadata.

- Skill in process development which includes designing workflows with user inputs, automation, and reporting.

- Skill in using Microsoft Power Platform (Power BI, Power Apps, Power Automate); Microsoft SharePoint and Teams; Microsoft Word and Excel; and What You See Is What You Get web editors.

Ability to:

- Ability to learn complex information technology platforms.

- Ability to translate technical information into content understood by a general audience.

- Ability to prioritize and complete complex work assignments.

- Ability to think creatively and offer innovative solutions.

- Ability to establish and maintain effective working relationships.

- Ability to work independently and as a team.

Other Job-Related Requirements:

- Travel may be required.

Minimum Qualifications:

Six years of professional work experience in systems analysis, management analysis, program planning, program research, program evaluation, computer science, or information technology. A bachelor's degree from an accredited college or university can substitute for four years of the required work experience.

The State’s total compensation package for employees features a highly competitive set of employee benefits including:

- Health insurance (over 90% employer paid)

- $25,000 life insurance policy (100% employer paid)

- Dental, vision and supplemental insurances

- State of Florida retirement package

- 10 paid holidays a year

- Generous vacation and sick leave

- Career advancement opportunities

- Tuition waiver for public college courses

- A variety of training opportunities

- Employee Assistance Program (EAP)

For additional benefit information available to State of Florida employees, visit: https://www.mybenefits.myflorida.com/

SPECIAL REQUIREMENTS: You will be required to provide your Social Security Number to conduct required verifications. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS), unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.

THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES THE SERVICE VETERANS AND THEIR FAMILY MEMBERS HAVE GIVEN TO OUR COUNTRY AND SUPPORTS THE HIRING OF RETURNING SERVICE MEMBERS AND MILITARY SPOUSES. If you are a preference-eligible applicant who receives notice of a hiring decision and believe that you were not afforded employment preference in accordance with applicable Florida law and regulation, you may file a written complaint within 60 calendar days from the date you receive the notice, requesting an investigation to the Florida Department of Veterans’ Affairs, Division of Benefits and Assistance, 9500 Bay Pines Boulevard, Room 214, St. Petersburg, Florida 33708.

THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES AND SUPPORTS EMPLOYMENT OF INDIVIDUALS WITH DISABILITIES. QUALIFIED INDIVIDUALS WITH DISABILITIES ARE ENCOURAGED TO APPLY. In accordance with Section 110.112, Florida Statutes, and the Florida Department of Transportation’s Individuals with Disabilities Affirmative Action Plan, the agency is committed to ensuring affirmative action and equal employment opportunity for qualified individuals with disabilities. Upon request and as appropriate, reasonable accommodations to individuals with disabilities may be provided. Please contact the Florida Department of Transportation’s Human Resources Office at (850) 414-5300 for assistance.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.