ViiV Healthcare (GSK) Senior Director, Pipeline and Product Communications

ViiV Healthcare is a global specialist HIV company, 100% focused on researching, developing and delivering innovative medicines to treat and prevent HIV. With a broad portfolio of licensed medicines, a rich pipeline, the only dedicated HIV research facility in the USA and cutting-edge innovation partnerships, ViiV is entering a pivotal period of transformation. The company continues to lead the long-acting transformation in HIV while preparing to launch a series of exciting new products across treatment and prevention, creating a significant opportunity to build confidence in ViiV’s science, portfolio and pipeline; strengthen internal belief in the company’s direction; and reinforce ViiV’s leadership with external stakeholders and the HIV community, to become the Long-Acting Injectable (LAI) Powerhouse.

The Senior Director, Pipeline and Product Communications owns the global communications strategy for ViiV’s industry-leading pipeline and portfolio and setting clear priorities for how the company communicates its most important scientific, portfolio and launch milestones. The role reports into the Head of Global Communications and partners closely with regional communications leads for priority assets and launches and positions ViiV as a leader in long-acting HIV innovation. As senior communications business partner to the SVP Head of R&D and SVP Chief Medical Officer, the role provides strategic counsel on reputation, scientific storytelling, disclosure readiness and issues management, translating complex science into meaningful, business-relevant narratives for internal and external audiences.

The role is accountable for integrated strategic communications plans aligned to ViiV’s pipeline and portfolio priorities, ensuring consistent, high-impact news flow around data, regulatory milestones, scientific congresses and other key moments. As ViiV prepares for upcoming treatment and prevention launches, this role will steward communications that build momentum, partner with scientific communications on publication planning and data dissemination, differentiate ViiV and stakeholder confidence and contribute to the ambition of becoming the LAI Powerhouse.

This is a senior leadership role requiring strong scientific understanding, credibility with senior stakeholders, strategic judgment and the ability to lead through complexity. The role leads the Pipeline and Product Communications team and works in close partnership with the broader ViiV Global Communications team, ViiV US Communications team, R&D, Medical, GSK Communications, Investor Relations and agency partners. It requires the ability to prioritise, influence and deliver at pace across complex, concurrent projects, while setting the operating model for pipeline and product communications and identifying the moments that matter most for ViiV’s reputation, launch readiness and transformation into the LAI Powerhouse.

This role will be based out of Durham, NC & may be considered for a domestic relocation package. Check out this link to learn more about the thriving, diverse, and cutting edge RTP area!

Research Triangle Park | Where People + Ideas Converge (rtp.org)

This role is hybrid, combining in-office collaboration in the United States with remote working flexibility.

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Responsibilities
This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following:

- Lead the global pipeline and product communications strategy, setting priorities, and a clear communications cadence for internal and external communications that showcase ViiV’s science and innovation, build confidence in the long-acting portfolio and pipeline, and support the company’s transformation into the LAI Powerhouse.
- Act as senior communications business partner to the SVP Head of R&D and SVP Chief Medical Officer, providing trusted counsel on reputation, disclosure readiness, scientific narrative, issues management and external dynamics, while helping build their profile as a leading voice in HIV R&D and long-acting innovation.
- Lead communications readiness for upcoming treatment and prevention launches, ensuring clear, integrated launch narratives, milestone planning, stakeholder engagement, executive preparation and internal readiness across R&D, Medical, Commercial, Global Communications and GSK partners.
- Build and maintain a clear enterprise view of pipeline, portfolio and launch milestones, including clinical data, regulatory decisions, scientific congresses, business development, partnerships and evidence generation, prioritising the strongest opportunities for reputational and business impact.
- Oversee development of high-quality communications content, including press releases, statements, Q&A, social media, internal stories, leadership materials and launch communications, ensuring all materials amplify ViiV’s innovation, portfolio and pipeline story with scientific accuracy, strategic clarity and global/local relevance.
- Build and maintain a clear enterprise view of pipeline, portfolio and launch milestones, including clinical data, regulatory decisions, scientific congresses, business development, partnerships and evidence generation, prioritising the strongest opportunities for reputational and business impact.
- Work with the Corporate and Internal Communications Director to develop internal communications that build understanding, belief and pride in ViiV’s transformation, helping colleagues understand how the pipeline, portfolio and launch agenda contribute to ViiV’s ambition to become the LAI Powerhouse.
- Translate complex R&D and scientific information into clear, compelling and accessible communications that connect ViiV’s science to patient need, community impact, business priorities and future growth.
- Lead communications planning for key scientific congresses, data moments and external platforms, ensuring activity is aligned to pipeline, launch and portfolio business priorities and maximises share of voice and impact.
- Prepare senior spokespeople, including the Head of R&D, Chief Medical Officer and other R&D, Medical and Commercial leaders, to tell ViiV’s innovation story confidently and consistently to external and internal audiences through clear messaging, Q&A, briefing materials and scenario planning.
- Partner closely with GSK Communications, Investor Relations and Corporate colleagues to ensure ViiV’s science, pipeline and long-acting leadership are represented effectively in the wider GSK story.
- Monitor and interpret the external environment, including competitor activity, media narratives, scientific trends, stakeholder expectations and potential issues, to inform communications strategy, provide real-time counsel and identify risks and opportunities.
- Lead, coach and prioritise the work of the Pipeline and Product Communications team, ensuring resource is focused on the highest-impact business priorities and that the team works effectively with agency and matrix partners.
- Develop and maintain best practice across Pipeline and Product Communications, including launch communications planning, measurement, governance, stakeholder engagement, issues preparedness, escalation protocols and content development.
- Establish clear objectives, measurable KPIs and a regular performance rhythm for pipeline and product communications, using insights and performance data to optimise plans, demonstrate value and ensure accountability for impact.
- Manage product and pipeline communications budgets responsibly and ensure effective agency management, prioritisation and delivery.
- Lead with agility, resilience and sound judgment, adapting quickly to evolving business needs, launch timelines, data milestones and issues, while ensuring disciplined decision-making and coordinated execution during high-pressure moments.

Why You?

Basic Qualifications

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- Bachelor's degree & 10 plus years of experience working in pharmaceuticals OR healthcare sector communications (in-house OR agency)
- People Management experience
- Experience developing, implementing and measuring external communications strategies and tactics that support business objectives within a large global organisation
- Experience creating articles, social media posts, blogs, speeches and video scripts for leadership
- Experience with organic, paid and social media environment and experience of media relations.
- Experience working with stakeholders within the business to provide strategic insights-led communications support and counsel to leadership.
- Experience working with stakeholders across different functions and across different cultures and countries
- Project management experience
- Experience working in a matrixed team
- Healthcare industry experience, including regulations and codes of conduct governing communications

Preferred Qualifications

- Scientific communications experience in the HIV / infectious disease therapy area
- Comfortable managing ambiguity and multiple priorities and have the ability to prioritise workload in an unpredictable environment with high personal accountability

#LI-ViiV

#LI-GSK

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Skills
Content Development, Corporate Copywriting, Crisis Communication Management, Data Analytics, Digital Fluency, Market Shaping, Public Relations (PR), Reputation Management, Risk Management, Storytelling

Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program ViiV offers US employees. All ViiV employees receive the same benefits options and plans as GSK employee.

Why Us?

At ViiV Healthcare, we will not rest until we leave no person living with HIV behind. Until the 40 million people living with HIV is down to zero, we will continue searching for new ways to limit the impact of HIV.

We are the only pharmaceutical company solely focused on combating, preventing, and ultimately eradicating HIV and AIDS. At ViiV Healthcare, we do things differently. Born out of a partnership between GSK and Pfizer in 2009, with Shionogi joining in 2012, we are determined to help end the HIV epidemic. We are guided by our mission to leave no person living with HIV behind and it is this mission that unites our employees located across the globe. We combine expertise in research, manufacturing, policy and more to push the boundaries of what people think is possible in HIV treatment and care. As a result of our connection with GSK, we are able to draw on their proud history and resources. This means that you would receive all the employee benefits offered by GSK.

Living our mission of leaving no person living with HIV behind means keeping inclusion and diversity at the heart of everything we do - from our breakthrough innovation, to our diverse portfolio of medicines as well as the work we do to partner with HIV communities.

Having a truly inclusive culture where we’re all able to be ourselves and feel like we belong will make us an even stronger team, better able to perform as a business and deliver on our mission to leave no person living with HIV behind.

If you require an accommodation or other assistance to apply for a job at GSK, please contact the appropriate Recruitment Staff by emailing us at -  [email protected]

ViiV is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

Important notice to Employment businesses/ Agencies

ViiV does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact ViiV's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to ViiV. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and ViiV. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of ViiV. ViiV shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, ViiV may be required to capture and report expenses ViiV incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure ViiV’s compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/