Part-Time Vendor QA Specialist, Field Services

Genstone is the holding company within The Fay Group, providing a broad suite of property services solutions to homeowners and real estate investment services to institutional clients nationwide. Through its network of specialized subsidiaries, Genstone offers property management, renovations, business purpose lending, real estate brokerage, title and escrow, home financing, and insurance services, as well as whole loan trading and the acquisition and sale of closed, performing mortgage loans.

Built on a foundation of integration and execution, Genstone delivers turnkey support for property acquisition, improvement, and performance optimization. Its services are aligned to serve the full lifecycle of a real estate investment – whether for individual investors or large-scale portfolios – ensuring efficiency, transparency, and long-term value creation. By leveraging shared resources across The Fay Group, including legal, compliance, and technology infrastructure, Genstone provides scalable solutions that adapt to dynamic market conditions and help maximize asset returns for both homeowners and clients.

Reporting to the VP, Vendor Management Field Services, the Part-Time Vendor QA Specialist, Field Services position is responsible for supporting the Vendor Management Field Services department and its expansive third-party vendor network. This role executes and improves processes related to vendor onboarding, quality assurance, risk mitigation and due diligence.

Additionally, this position collaborates with the Field Services team to ensure vendors meet company and client standards, while also contributing to the development of training materials, procedural documentation and audit support. This role maintains vendor accountability, enhances communication and drives continuous improvement across field service operations to meet evolving business and client needs.

Qualifications Include:

- High School Diploma/ GED required; Bachelors Degree in Business or related field preferred

- 1+ years experience in property management, construction, vendor management or quality control

- 1+ years experience in the property preservation industry strongly preferred

- Familiarity with investor guidelines for FHA, VA, USDA, Fannie Mae and Freddie Mac preferred

- Ability to manage multiple priorities in a fast-paced, deadline-driven environment

- Solid skills and experience in MS Word, Excel and Outlook

- Strong verbal and written communication skills

- Strong interpersonal skills

- Strong analytical skills

- Solid decision-making abilities coupled with sound judgment

- Strong time management skills

- Ability to prioritize numerous tasks and manage shifting priorities

- Client focused with strong execution skills and results orientation

- High-level of precision with attention to detail and consistency

- Flexible, open to change, ability to learn new things quickly

- Ability to work in a collaborative environment and provide guidance for working groups

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Compensation

- The hourly range for this position is between $18.00 to $22.00 hourly

Fay Cares!

The Fay-Genstone Foundation was established to fulfill the philanthropic mission of The Fay Group employees to serve the communities in which they live and work. Our employees make voluntary contributions to the Foundation. Each quarter, their contributions are donated to organizations focused on improving education opportunities, combating poverty, and supporting military service members and first responders.

At Fay, we believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected and included, and is presented with equal opportunities to be successful. Fay is an equal-opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information go to www.dhs.gov/E-Verify .