Manager, Human Resources (HR) Systems and Operations - Full Time - Markham Stouffville Hospital

Please Note: If you are a current Oak Valley Health employee, apply to this job via the internal Workday application.

Land acknowledgement:

Oak Valley Health is honoured to provide care on the traditional and treaty territory of the Anishinaabeg, and acknowledge our closest Indigenous communities, the Chippewas of Georgina Island and the Mississaugas of Scugog Island. The land is encompassed within Treaty 13, Treaty 20, and the Williams Treaty.

Today, this area is home to many diverse Indigenous Peoples, and we acknowledge the health disparities and barriers Indigenous Peoples face in accessing care. To support true healing, we are committed to understanding these challenges, learning from Indigenous knowledge, and taking action together to improve safe and equitable health care for current and future generations.

Who you are:

- You encompass Oak Valley Health’s core values and live the words of respect, trust, commitment, compassion and courage
- You are a patient and/or client centered individual who performs at an exemplary standard
- You are a team player with excellent communication, critical thinking and prioritization skills

The Manager, HR Systems and Operations provides strategic and operational leadership for the optimization of Human Resources systems, processes, and service delivery. The role leads the development, implementation, and continuous improvement of HRIS and related tools to enhance operational effectiveness, data integrity, and the overall internal client experience. Working closely with HR Centres of Expertise and organizational leaders, the Manager identifies opportunities to streamline processes, improve service delivery, and strengthen people management capabilities. The role also provides leadership and oversight for HR operational activities and initiatives to ensure efficient, effective, and consistent delivery of HR services.

Who you are:

- You excel in strategic thinking, analysis, and risk management, bringing fact-based solutions to complex business challenges.
- You are adept at project and change leadership, capable of guiding teams through HR technology initiatives and process re-engineering.
- You possess strong interpersonal, negotiation, and consultative influence skills, operating with political acuity, tact, and diplomacy when dealing with stakeholders, vendors, and multi-union environments.
- You have a passion for enabling a data-driven HR culture, utilizing mathematical and statistical analysis frameworks to interpret results, translate data into actionable recommendations, and influence HR operations.
- You are a natural coach and guide, comfortable providing training and expertise to end-users regarding HR systems, metrics, and policy changes.

What we are looking for:

- Over 3 to 5 years of directly related experience in HR Operations, HRIS, and HR systems.

- Advanced proficiency in MS Office (Outlook, Word, Excel, PowerPoint, Access, Visio, Project) and strong hands-on experience with Human Resources Information Systems (HRIS).
- Experience with Workday HCMS, Meditech Payroll & UKG is an asset
- Deep understanding of HR program design and development.
- Expertise in total rewards strategies, benefits and pension administration, alongside a strong background in job evaluation frameworks and leading comprehensive compensation programs

Core Responsibilities

- Lead the design, implementation, administration, and ongoing improvement of our HR technology strategy and infrastructure.
- Manage external vendor relationships (including Statements of Work and SLAs), direct the retention of electronic/physical HR records, and oversee change management and end-user training for HR systems.

- Establish achievable service commitments and report operational performance.
- Lead the delivery of standardized HR metrics, monitor data interface feeds, and build frameworks for analyzing and reporting on human capital metrics to enhance our people insights capabilities.
- Maintain and administer comprehensive total compensation programs within authorized budgets in a complex multi-union environment.
- Lead job creation/evaluation methodologies, conduct market research, audit benefit plans for savings/enhancements, and manage the communication of benefit and pension programs.
- Oversee employee life-cycle processing and lead the continuous improvement of HR policies, best practices, and services.
- Refine centralized processes to improve HR service delivery to various lines of business while managing department activities within budgetary limits.

Work Schedule:

Full-time, days. Due to the 24/7 nature of hospital operations, occasional early morning, evening, weekend or after-hours availability may be required to support operational needs, major implementations, critical staffing issues or escalation events.

Please note schedules may change due to operational needs.

Compensation:
BAND D
Range:
$56.31 - $70.37

Who we are:

Oak Valley Health is one of Ontario’s leading community healthcare organizations. Across our two hospital sites (Markham and Uxbridge) a Reactivation Care Centre (RCC), a Community Health Centre (CHC), and Hospital-to-Home programs, we provide high quality, patient-centred care to more than 468,000 patients each year. We offer diagnostic and emergency services, and deliver clinical programs in acute care medicine and surgery, addictions and mental health, and childbirth and children’s services. We are also proud to be part of the Eastern York Region North Durham Ontario Health Team (OHT).

Our 542 physicians, 35 midwives, over 3,000 staff and 1,000 volunteers serve patients and families with an Honoured to Care mindset, and are focused on delivering an extraordinary patient experience to the residents of Markham, Whitchurch-Stouffville, Uxbridge and beyond. We are dedicated to providing access to the right care, at the right time, in the right place by the right people and at the right cost.

Oak Valley Health Equity, Diversity, Inclusion and Belonging statement

Oak Valley Health takes pride in serving some of Canada’s most diverse communities. We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration and we encourage applications from Indigenous peoples, members of LGBTQ2+ communities, members of racialized groups, persons with disabilities, and all others who may contribute to the further diversification of Oak Valley Health. Furthermore, Oak Valley Health is committed to meeting the needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Should you require accommodations during the recruitment and selection process, please contact Human Resources.

We are honoured to be recognized as one of Forbes Canada's Best Employers for Diversity. We ranked within the top 150 organizations across the country.  Learn more about our commitment to EDIB .