About this role

Job Description

ISP Principles

Begin with our children and students. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding and Health & Safety issues and acting and following up on all concerns appropriately.

Treat everyone with care and respect. We look after one another, embrace similarities and differences and promote the well-being of self and others.

Operate effectively. We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community.

Are financially responsible. We make financial choices carefully based on the needs of the children, students and our schools.

Learn continuously. Getting better is what drives us. We positively engage with personal and professional development and school improvement.

Key Responsibilities

- Student Case Management: Manage an assigned caseload of students, ensuring individual needs, concerns, and support requirements are identified and appropriately addressed.
- Student & Family Support: Serve as a primary point of contact for students and families, providing guidance, follow-up, and support throughout the case management process.
- Case Coordination: Coordinate with academic, pastoral, counseling, learning support, and other relevant teams to ensure students receive appropriate and timely support.
- Individual Support Plans: Support the development, implementation, and monitoring of individualized action or support plans based on student needs.
- Monitoring & Follow-Up: Regularly monitor student progress, attendance, engagement, and identified areas of concern, ensuring appropriate follow-up and escalation when necessary.
- Communication: Maintain clear, timely, and professional communication with students, families, teachers, and internal stakeholders regarding student cases and agreed actions.
- Documentation & Records: Maintain accurate, confidential, and up-to-date case records, documentation, intervention plans, and follow-up notes in accordance with school procedures.
- Early Identification & Intervention: Identify emerging academic, social, behavioral, or wellbeing concerns and coordinate appropriate interventions and referrals.
- Referrals & External Support: Facilitate referrals to internal or external specialists and services when additional support is required, and monitor follow-through.
- Collaboration: Work closely with relevant school teams to ensure a coordinated and student-centered approach to case management.
- Confidentiality & Safeguarding: Handle sensitive student and family information with discretion and in accordance with school policies, safeguarding procedures, and applicable requirements.
- Reporting & Data: Maintain relevant case management data and provide updates and reports to appropriate leadership regarding caseloads, trends, interventions, and outcomes.
- Transition & Continuity of Care: Ensure effective handovers and continuity of support when students transition between grades, campuses, programs, or case managers.
- Continuous Improvement: Contribute to the review and improvement of case management processes, resources, and student support practices.

Skills, Qualifications and Experience

Skills:

- Strong knowledge of curriculum, pedagogy, and assessment.
- Ability to analyse and interpret student data to inform practice.
- Coaching, mentoring, and professional learning facilitation skills.
- Strong collaboration and leadership skills.
- Excellent communication and interpersonal skills.
- Problem-solving and reflective practice skills.
- Strong organisational and time-management skills.
- Knowledge of inclusive education and intervention strategies.

Qualifications:

- Bachelor´s Degree in Psychology or equivalent (required)

Experience:

- Demonstrated experience as an effective classroom teacher.
- Experience supporting teachers through coaching, mentoring, or professional learning.
- Experience implementing evidence-based intervention programs.
- Experience working with diverse learners, including students with additional learning needs.
- Experience contributing to whole-school improvement initiatives (desirable).

ISP Principles

Begin with our children and students . Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding

and Health & Safety issues and acting and following up on all concerns appropriately.

Treat everyone with care and respect . We look after one another, embrace similarities and differences and promote the well-being of self and others.

Are financially responsible. We make financial choices carefully based on the needs of the children, students and our schools.

Learn continuously. Getting better is what drives us. We positively engage with personal and professional development and school improvement.

ISP Commitment to Safeguarding Principles

ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures, including an online due diligence search, references and satisfactory Criminal Background Checks or equivalent covering the previous 10 years’ employment history.

ISP Commitment to Diversity, Equity, Inclusion, and Belonging

ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.