About this role
The R&D Clinical Research Team is seeking a highly motivated Biobank Associate Scientist to independently manage both Corporate Account and Private Practice sample collections and clinical research data. The successful candidate will be energetic, inquisitive, detail-oriented and thrive in a fast-paced environment with multiple external collaborations. This role functions in close coordination with the Biobank Manager, the Clinical Research Manager for the Discovery Team, and the Sr Oncology Clinical Research Manager for the New Product Development Team.
This role is the primary point of accountability for the Corporate Account and Private Practice specimen collection stream, working independently under the general direction of the Biobank Manager rather than requiring close supervision of individual tasks. The decisions made here directly affect the timeliness and integrity of that specimen stream. Just as importantly, this role is a key face of IDEXX to our external corporate accounts and private practice submitters: clear, responsive communication with those customers builds the trust that keeps samples and clinical research studies moving forward.
This is a full-time, onsite, day-shift position with the occasional need to adjust hours or availability to meet business deadlines and operational demands.
In this role, you will:
- Independently manage day-to-day sample handling for Corporate Account and Private Practice collections, including receipt, processing, storage, retrieval, distribution, disposition of samples, and management of clinical research data.
- Exercise scientific judgment to prioritize and resolve routine and non-routine issues without step-by-step direction.
- Maintain specimen identity, integrity, and traceability for the assigned collection streams, reconciling physical inventory against Biological Sample Inventory (BSI) records and resolving discrepancies.
- Work in BSI as a day-to-day user, including data entry, queries, standard reporting, and flagging of system or data issues to the Biobank Operations Lead.
- Coordinate incoming and outgoing specimen logistics for assigned accounts, including manifests, shipment reconciliation, and direct communication with external Corporate Accounts and Private Practice submitters.
- Balance competing priorities across multiple accounts, studies, and requests, escalating to the Biobank Manager only when trade-offs affect research timelines or specimen integrity.
- Support the Biobank Operations Lead on broader initiatives, such as repository organization, process improvement, and SOP development as capacity allows, without primary ownership of those initiatives.
- Contribute to SOPs and work instructions for Corporate Account and Private Practice workflows, and follow established SOPs for other biobank workflows.
- Serve as a backup point of contact for freezer alarms and other specimen-storage events during business hours when the Biobank Operations Lead is unavailable.
What you need to succeed:
- BS or BA in a life science with 2 years of laboratory experience; An Associates with 5 years experience would still be considered.
- Strong written and verbal communication skills, with demonstrated ability to communicate clearly and professionally with internal research teams and external Corporate Accounts or Private Practice contacts, and to maintain accurate, clear documentation and present information effectively.
- Strong knowledge of biospecimen handling, storage, traceability, repository management, and research-support workflows.
- Strong data-management skills, including validation, reconciliation, import preparation, inventory tracking, and large dataset organization.
- Strong organizational and planning skills, with careful attention to specimen identity and data accuracy, and the ability to manage multiple concurrent priorities with minimal oversight under changing research demands.
- Ability to work independently in a biological inventory system such as BSI, and to troubleshoot routine specimen or data issues without needing administrator access, escalating what can't be resolved independently.
- Proficiency with Excel and the MS Office suite, and with standard inventory or labeling tools.
- Ability to meet the physical requirements of working in a lab, including standing and sitting for extended periods, extended reach, and lifting up to 50 lbs.
- Demonstrated ability to work independently and collaboratively with teams across units.
- Goal-oriented and highly motivated, with a strong commitment to quality improvement and best practices in clinical research.
- Prior veterinary experience or knowledge of a veterinary practice environment preferred.
What you can expect from us:
- Salary range starting at $62,000 based on experience
- Opportunity for annual cash bonus
- Health / Dental / Vision Benefits Day-One
- 5% matching 401k
- Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more
If you’re looking for a role that’ll challenge you, offer a variety of work and learning, while helping an amazing industry, we’d love to hear from you!
Why IDEXX:
We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve since 1983, our team members help pet owners worldwide keep their companion animals healthy and happy, ensure safe drinking water for billions, and help farmers protect livestock and poultry from disease.
We have customers in over 175 countries and a collaborative global workforce. Our culture embraces challenges and encourages learning and discovery. At IDEXX, you’ll be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.
If meaningful work and a sense of purpose are at the top of your list, you’ll find it here. Let’s pursue what matters together.
About the job location:
If you’re thinking about relocating for this role, here are a few things to know about living in Maine (often called “Vacationland”). The Westbrook, ME area provides great access to active downtown areas and the outdoors, with the coast and numerous mountains and hiking trails nearby. You’ll also find a number of large companies like ours in the area, creating a vibrant work culture.
You can learn more on the Portland tourism website: https://www.visitportland.com/visit/resources/moving-to-maine/
IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.
While we appreciate our staffing partners, we are unable to accept unsolicited agency resumes.
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