Home Shopper Department Manager

Why choose us?

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!

At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.

Main responsibilities:

- Ensure that each stores eCommerce department meets/exceeds guest expectations for ease of shopping, variety, freshness and cleanliness

- Develop and manage the overall program for eCommerce while maximizing sales and profits and meeting established KPIs

- Interview, select and hire candidates to staff the on-line shopping department

- Meet the demands of product flow and create schedules according to guidelines

- Develop Team Members to meet the productivity standards and certify Team Members once they meet or exceed goals

- Confirm that Team Members are following local, state, and federal laws in addition to all food safety procedures and company guidelines

- Train Team Members on all functions and duties of the Order Selector, Guest Attendant and Delivery Driver roles

- Lead team in the planning, implementation and execution of eCommerce initiatives

- Achieve/exceed weekly, period, annual sales, wage budgets, and other targeted goals including guest satisfaction leading to repeat sales

- Assist in the analysis and response to the competitive landscape

- Ensure orders are filled with products requested or comparable substitute in a timely and effective manner

- Execute Best Practices to determine appropriate substitutions in the event of an out of stock

- Follow processes for streamlining collection of orders, products, checkouts and delivery

- Create a method to report inventory issues such as out of stock items to department heads in a timely manner

- Troubleshoot equipment and devices for eCommerce department

- Provide feedback to Store Management team, Regional Vice Presidents, Field Supervisors, and Senior Leaders on the effectiveness of operational plans/programs

- Monitor and control expenses for the department

- Ensure preventative maintenance is being performed on all equipment in the department

- Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports

- Must be able to perform the essential functions of this position with or without reasonable accommodation

- Stay up-to-date on market trends

- Perform other duties assigned by supervisor

Key Requirements:

- Must be 18 years of age or older

- High School Diploma or equivalent Bachelor’s degree preferred

- 2-4 years of Retail Management experience required, preferably some experience in multiple Center-Store departments

- Previous experience and knowledge of Point of Sale (POS) preferred

- Previous experience in selection and onboarding processes
- Must have a valid driver’s license and have a clean driving record

- Ability to build and manage relationships throughout the store and community

- Strong verbal and written communication skills are essential

- Ability to gain trust, respect and buy-in from all levels of the organization

- Ability to travel, some overnight stays required

- Self-starter, with excellent time management skills

- Ability to bend, stoop, twist, reach and lift items weighing up to 50 lbs.

- Ability to use a forklift and pallet jack

- Ability to work independently without supervision and effectively manage time

- Ability to function as a team member and get along with others

- Ability to accept supervisory coaching related to performance, work habits and attitude

This job description is intended to provide a high-level of general requirements for this position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure proper operations.

We also provide a variety of benefits including:

- Competitive wages paid weekly
· Access to up to 50% of your earned wages before payday, via our partnership with Stream
- Associate discounts
- Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
- Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits (https://urldefense.com/v3/__https:/myaci-benefits.com/__;!!K1aXqncla1X7G90AkdLmCg!rAQQIgK5qTHEOZimihiTu-Cq5CqDd5yTyDy2Md9yy2X9n5N5-LNd_VFz-Ph78hdScxWtyckceXfHreYVJ1PsQk_8tfijDVHG5g$)
- Leaders invested in your training, career growth and development
- An inclusive work environment with talented colleagues who reflect the communities we serve

Our Values – Click below to view video: ACI Values

A copy of the full job description can be made available to you.