About this role
About Us
Ancira Auto Group is a family-owned automotive dealer group known for our commitment to excellence, integrity, and customer service—and for supporting our employees with strong leadership, growth opportunities, and a collaborative team environment.
Job Description
Ancira Winton Chevrolet is seeking a motivated and customer-focused Acquisition Specialist to join our team. This role is responsible for responding to online and in-person customer inquiries related to vehicle trade-ins and acquisition opportunities, with the goal of delivering exceptional service and driving successful acquisition outcomes.
The Acquisition Specialist is paid on a draw plus uncapped commission structure, with performance bonuses tied to accuracy, responsiveness, and results. This role partners closely with the Pre-Owned Sales Manager, Sales BDC Team, Service Department, and on-site Collision Center to identify and capitalize on acquisition opportunities.
Schedule: Monday-Friday 8:30 am- 6:00 pm some Saturdays required
Compensation
- Draw + commission (uncapped)
- Performance-based bonuses
- Expected annual earnings of $60,000+ , based on minimum performance standards
Benefits
- Health, Dental & Vision Insurance
- Disability Insurance, Life Insurance, and Mental Health Care
- Paid Time Off
- Paid Holidays
- 401k with Employer Match
- Employee Discounts
- Employee Assistance Program
Key Responsibilities
- Provide exceptional customer service by actively listening to and addressing customer inquiries related to trade-ins, vehicle values, and acquisition opportunities
- Respond accurately and promptly to online and in-person customer inquiries
- Conduct thorough vehicle walk-arounds with customers
- Prepare accurate vehicle acquisition offers with management guidance
- Guide customers toward the best available outcomes based on their needs
- Utilize company-provided technology to establish vehicle values and track interactions
- Collaborate with Sales BDC, Pre-Owned Sales, Service, and Collision Center teams to maximize acquisition opportunities
- Maintain organized workflows and adhere to team principles and safety protocols
Qualifications
- Experience in Customer Service, Retail Sales, Service Advisor, Automotive Sales, Pre-Owned Sales, Recon, or Automotive Service preferred
- Quality-minded, coachable, and results-driven mindset
- Strong communication and interpersonal skills
- Ability to build trust and long-term customer relationships
- Organized, detail-oriented, and comfortable using technology
- Valid drivers license with ability to meet insurability requirements
- Must be legally eligible to work in the United States
- Ability to pass pre-employment and random drug testing
- Bilingual English/Spanish a plus, but not required
EOE