Catering Server

Catering Server
 
Department/Location: Sun Prairie
Reporting To: Catering Manager, Catering Lead
FLSA Classification: Part-Time
Job Summary
A catering server focuses on executing specific tasks during events as directed by the catering lead. Their role is hands-on and service-oriented, ensuring that guests have an excellent dining experience. Catering servers are expected to provide professional, efficient, and friendly service while upholding the company’s values and standards.
Key Responsibilities
Setup
• Assist in setting up tables, buffets, and service areas as instructed by the lead.
• Ensure catering equipment (coolers, catering boxes, etc.) is clean and properly stored.
• Participate in table and buffet setup, including arranging dining and service areas.

Food and Beverage Service
• Serve food and beverages to guests professionally and efficiently.
• Monitor food stations to ensure they remain stocked and clean.
• Deliver food via plated meal service, buffet setups, and passed or stationary appetizers.

Guest Interaction
• Provide attentive and courteous service to guests.
• Respond to guest needs and requests promptly.
• Maintain cleanliness in all areas of the catering venue and catering vehicles.

Bussing and Resetting Tables
• Maintain guests’ needs by removing dishware and refilling beverages.
• Clear tables and transport dishware to the designated catering kitchen.
• Unload and properly store dishes in the catering kitchen.

Clean-Up
• Assist with clearing dishes, breaking down setups, and packing equipment post-event.
• Unpack and wash dishes at the warehouse after events.
• Sweep, mop, polish silverware, glassware, and clean additional catering items as needed.

Support the Lead
• Follow instructions from the catering lead and communicate any guest concerns or issues encountered.
• Communicate effectively with the lead, allowing them to interact with guests and chefs as needed.

Skills and Requirements
• Strong customer service skills.
• Attention to detail.
• Ability to work efficiently in a fast-paced environment.
• Strong communication, planning, organizing, and problem-solving skills.
• Ability to work cooperatively as a team but also independently and proactively.
• Accountability for actions, successes, and failures.
• Flexibility in adapting to changing organizational needs.
• Must be at least 16 years of age.
• A valid driver’s license is appreciated but not mandatory.

Education and Experience
• Prior hospitality experience is preferred but not required.
• Must be available to work a minimum of 10-12 weekend shifts during peak catering season (especially Friday and Saturday evenings from May through October).

Working Conditions
• Active work, spending hours standing and walking, exerting up to 25-40 lbs. of force.
• Ability to regularly lift and carry 50 lbs.
• Ability to climb in and off large vehicles.
• Ability to see at a distance (20 feet), at close range (12 inches), distinguish between shapes, and utilize peripheral vision.
• Ability to hear and respond to verbal communications.
• Capability to read, write, and perform basic addition/subtraction calculations.
• Physical ability to bend, handle, carry, lift, reach, wipe, climb, and stoop.
• Walk and stand for up to eight (8) hours regularly and occasionally up to 12 hours.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Job Details
• Job Type: Part-time, Seasonal
• Hours per week: 8-20
• Typical Start Time: 3 PM
• Typical End Time: 11 PM
• Pay: $18.00 - $25.00 per hour

This job description outlines general responsibilities and expectations. Additional duties may be assigned as needed.