TELLER

Job Title: Teller Department: Mannford Branch
Job Summary:

Must demonstrate competence, confidence, confidentiality, and courtesy. Must be able to count and manage cash accurately in customer situations. Individual will be responsible for correctly setting up a teller station and cash drawer; determining acceptability of checks according to legal requirements and bank policies; correctly balancing daily; answering customer questions about banking products and services; and accurately processing all transactions. Flexible hours.

Duties/Responsibilities:

- Provide prompt, efficient, accurate, and friendly service to consumer and business customers while processing daily transactions.

- Act as a representative of the bank by demonstrating the four Cs of professionalism: competence, confidence, confidentiality, and courtesy as well as dressing in an appropriate manner according to AHBs personnel policies.

- Have a working knowledge of bank products and services, be able to recognize customer needs, explain their benefit in order to meet their needs.

- Establish good working relationships with co-workers.

- Adequately meet all requirements of audit guidelines and security procedures.

- Follow all established bank policies and procedures for this position. Adhere to all state, federal, and regulatory agency requirements.

- Keep cash secure at all times and maintain a high level of safety for self, co-workers, customers and the bank.

- Detect fraudulent currency and activities.

- Answer customer calls while providing great customer service.

- Perform any duties requested by a supervisor relating to the bank and its functions.

- Order checks and create debit cards when needed.

- Is dependable and adheres to expectations of attendance.

- Must have reliable transportation if asked to travel to another location.