Recruitment Officer

Position Title: Recruitment Officer 
Department: People & Culture 
Location: IBSUniversity, 11 Mile Campus 
Reports To: Recruitment Manager

Employment Type: Full-Time

Position Overview 
The Recruitment Officer is responsible for managing and executing the end-to-end recruitment 
process to attract, select, and onboard top talent for IBSUniversity. This role requires building strong 
relationships with hiring managers, developing innovative sourcing strategies, and ensuring a positive 
candidate experience to support the university's strategic goals. The officer also manages labor and 
immigration processes for expatriates and their dependents.

Key Responsibilities

1. Recruitment Planning and Strategy 
o Collaborate with department heads to understand current and future workforce 
requirements. 
o Develop job descriptions and specifications in consultation with hiring managers. 
o Create and implement recruitment plans to attract a diverse pool of qualified 
candidates. 
o Stay updated on market trends to adjust strategies for hard-to-fill or critical roles.

2. Sourcing and Advertising 
o Develop and execute creative sourcing strategies to identify potential candidates 
through online job boards, social media platforms, recruitment agencies, and 
employee referrals. 
o Design and post engaging job advertisements to attract quality candidates. 
o Build and maintain a talent pipeline for current and future hiring needs.

3. Screening and Selection 
o Review applications and shortlist candidates based on qualifications, experience, and 
role requirements. 
o Conduct initial phone screenings to assess candidate suitability. 
o Schedule, coordinate, and participate in interviews with hiring managers and panel 
members. 
o Administer pre-employment assessments and conduct reference and background 
checks.

4. Offer Management and Onboarding 
o Prepare and negotiate employment offers in alignment with organizational policies. 
o Coordinate the onboarding process for new hires, ensuring all documentation and 
orientation requirements are met. 
o Liaise with payroll and other departments to ensure a seamless transition for new 
employees.

5. Candidate Experience 
o Ensure timely communication with candidates throughout the recruitment process. 
o Provide constructive feedback to unsuccessful candidates when requested. 
o Promote IBS University as an employer of choice by delivering a positive candidate 
experience.

6. Reporting and Metrics 
o Maintain accurate and up-to-date recruitment records. 
o Generate reports on recruitment metrics, including time-to-hire, cost-per-hire, and 
candidate satisfaction. 
o Evaluate the effectiveness of recruitment efforts and recommend improvements.

7. Compliance 
o Ensure recruitment practices comply with employment laws and university policies. 
o Maintain confidentiality of sensitive candidate and organizational information.

8. Labor and Immigration Processes 
o Manage expatriate recruitment, including coordination of work permits and visas for 
new hires, their dependents, and existing expatriate staff and their dependents. 
o Handle renewals of work permits and visas for expatriate staff and dependents in a 
timely manner. 
o Fast-track work permits and visas through networks and other creative solutions to 
minimize delays. 
o Liaise with government authorities and agencies to ensure compliance with labor 
and immigration regulations. 
Key Qualifications and Skills

Education/Qualification
• Bachelor’s degree/Diploma in Human Resources, Business Administration, or a related field. 
Experience 
• Proven experience in end-to-end recruitment, preferably in higher education or a similar 
industry. 
• Familiarity with labor and immigration processes for expatriates and their dependents is an 
advantage.

Skills and Competencies 
• Strong understanding of recruitment and selection processes. 
• Excellent communication and interpersonal skills. 
• Proficiency in sourcing candidates through various channels. 
• Strong organizational and time management skills with the ability to handle multiple 
priorities. 
• Attention to detail and problem-solving ability. 
• Ability to build strong relationships with internal and external stakeholders.

Key Performance Indicators (KPIs) 
• Time-to-hire for each position. 
• Cost-per-hire relative to budget. 
• Quality of hires based on performance and retention metrics. 
• Candidate satisfaction scores from surveys or feedback. 
• Recruitment process adherence to policies and timelines. 
• Timely and efficient processing of work permits and visas.

Working Conditions 
• Full-time role based at IBSUniversity, with occasional travel for recruitment fairs and events. 
• Ability to work extended hours during peak recruitment periods.