Senior Client Specialist

About the Role:

As a Senior Client Specialist at Baird,   you’ll   be a strategic partner in delivering exceptional client service and strategic   partnership   to one or more Financial Advisors. This role goes beyond daily operations—leading complex client onboarding, managing high-touch communications, and orchestrating efficiencies in   process .   You’ll   also drive business development by   identifying   growth opportunities, enhancing advisor effectiveness, and contributing to long-term practice success. Ideal candidates are licensed professionals with sharp analytical skills, a proactive mindset, and a passion for delivering exceptional service in a dynamic wealth management environment.

Check out this   video   to learn more about the day in the life of our   Senior   Client Specialists!

The Impact   You’ll   Make:

- Responsible for client onboarding coordination, which includes managing Financial Advisor(s) prospect pipeline,   assisting   with proposal generation, preparing new account paperwork, opening accounts, transitioning new assets to   Baird   and   establishing   an ongoing communication/client service plan.

- Gain knowledge of and   leverage   partnership   with Baird’s Corporate Resource Groups to provide the best wealth management solutions to clients.

- Answers all incoming phone calls and handles as   appropriate . Manages client needs where possible and   advises   Financial Advisor of action taken.

- May schedule client appointments and/or conference   room for   appointments.

- Assemble/generate materials including paperwork and reports for client meetings.

- Understand and ensure business adherence with firm and financial industry regulatory   policies  .

- May manage FA and Team’s social media presence (website, LinkedIn,   X   etc.).

- Maintain Client Relationship Management (CRM) system for Financial Advisor(s), as well as   leverage   the platform to manage the client relationship through mailings, reporting, e-mail tracking, and more, with the goal of implementing well-defined client service models.

- May organize and coordinate seminars and client events   at   the direction of Financial Advisor(s).  Develops client lists, designs material and seminar/meeting content, coordinates PowerPoint presentations and follows through with client contact.

- Seek ways to enhance FA(s) business effectiveness and marketability.

- Initiates and completes all transactions   required   to fully service client   accounts   i.e.   paperwork, correspondence, client request   fulfillment   and special projects as needed .

- May enter security orders including stocks, bonds, fixed income, options,   annuities   and other investment vehicle orders per Financial Advisors’ instructions or upon client’s verbal direction.

- May also provide back-up to other teams and the   branch   when necessary, as well as perform other duties and special   projects   as necessary.

- Proactively review investment opportunities on a daily basis   & notify   Financial Advisor(s) to take action on those opportunities with the goal of driving the Financial Advisors’ business.    Specifically, this may include funds available/money line, maturing securities, reorg items, and previous days’ activities.

What   You’ll   Bring to Baird:

- 5+ years of prior industry work experience .

- Must have Active Securities Industry Essentials (SIE) Exam, Series 7, and Series 66 or Series 63 and Series 65 licenses .

- Proficient in Microsoft Office suite (Word, Excel, PowerPoint) with the ability to learn and effectively navigate Baird’s Private Wealth Management technology platforms .

- Excellent verbal and written communication skills .

- Detail oriented with an emphasis on accuracy .

- Critical thinking and proactive   problem solving   skills .

- Good analytical skills with   ability   to perform semi-advanced math .

- Understanding of   compliance regulations including the client complaint process and correspondence policies .

- Bachelor’s degree preferred, not   required .

Compensation and Benefits:

- $28.31-$38.00 hourly rate.

- Bonus potential up to 10.5% of base pay

- Compensation and bonus are commensurate with experience, performance and/or firm profitability

- You’ll have the opportunity to advance your career while enjoying our  comprehensive benefits  designed for your life, career and future.

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Baird is committed to diversity and provides employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, citizenship, national origin, age, disability, military service, veteran status, sexual orientation, gender identity or expression, genetic information, or any other status protected by law.