About this role
About Respond.io
Founded in Hong Kong in early 2017, respond.io is an AI-powered business messaging platform that helps companies manage customer conversations across chat, calls and email — all in one place.
Trusted by businesses in over 127 countries and recognized by G2 and SME100, respond.io enables fast-growing companies around the world to capture, convert, and retain customers at scale.
We operate as a globally distributed team with employees based around the world, contributing to a diverse and inclusive culture. Join us, and be part of a team that is shaping the future of customer conversation management!
Our Culture
At respond.io , we move fast, work smart, and always keep our customers at the heart of what we do. Here’s what we stand for:
- Solve Customer Problems: Every effort must solve real customer pain points. No guesswork—just real feedback and clear value!
- The 80/20 Rule: We focus on 20% of actions that create 80% of the value. Simple is powerful—it gets us moving fast.
- 100% Alignment, 80% Accuracy: We aim 100% team alignment and 80% accuracy. Perfect plans can wait—clear goals come first.
- Be Direct: We give honest feedback, and tackle problems head-on. Clarity moves us forward!
- Own It and Support Each Other: We step up, help out, and drive outcomes—together.
- Be AI-First in Everything You Do: We reach for AI first, not as a fallback. Automate the routine—spend your time on judgment and impact!
- Build Human Connections: Work is better when we trust, care, and celebrate wins together. We’re a team!
Role Description
At Respond.io , our mobile app puts AI-powered customer conversations into the hands of businesses in over 127 countries, and we're looking for a detail-oriented Mobile Developer to help build what's next — joining our Frontend Team as a hands-on contributor working primarily in React Native and TypeScript, partnering closely with Web Development and Product to ship features that shape the mobile experience, with real ownership on a small, senior team where your code reaches real customers fast.
What You Will Be Doing
- Build & Ship Features: Design and build new features in React Native and TypeScript, working closely with backend developers, designers, and product managers from idea through release.
- Monitor & Optimize: Track how the live app performs in the real world — speed, stability, responsiveness — and act on what you find.
- Fix & Prevent Bugs: Take ownership of bug identification and resolution, and spot patterns that help prevent repeat issues.
- Raise the Bar on Code Quality: Write clean, well-documented, testable code, contribute to code reviews, and help strengthen our unit testing and CI/CD practices.
- Improve How We Work: Research new tools and patterns, and bring them back to the team to make how we build software better over time.
Qualifications
- 4+ years of experience with React Native, including the app lifecycle, handling user interactions, and integrating with APIs
- Strong proficiency in TypeScript and Javascript
- Experience with state management (e.g., Redux, Zustand, or Context API)
- Experience testing with Jest and React Native Testing Library
- Familiarity with native iOS or Android development (Xcode / Android Studio) is a plus for debugging and performance tuning
- Experience with CI/CD pipelines and deploying to the App Store or Play Store is a plus
- Strong written and spoken English, with the ability to explain complex ideas clearly
- A nimble, collaborative team player who thrives in a fast-paced startup environment
What's in it for you
- You will become part of an amazing culture with smart, collaborative teammates who actually care about each other's growth and success.
- You will grow more here than you would anywhere else, that is a promise.
- Virtual events like talent shows, Among Us nights, and online game sessions to keep the fun going, no matter where you are!
- We offer a highly competitive compensation package.
- You'll receive a mental health allowance to support your health and wellness needs.
- Flexible working environment and working hours that fit your lifestyle, wherever you're based.