About this role
Barranquilla, Popayan and Santa Marta.
Late schedules.
Responsibilities
- Identify and verify that contacted individuals meet the required criteria to be included in the survey sample.
- Request information from respondents in a respectful, professional, and courteous manner.
- Conduct surveys accurately and complete the questionnaire in its entirety.
- Record and complete all required information accurately.
- Be available to conduct surveys during the assigned working hours and according to the required schedule.
- Follow all instructions, procedures, and guidelines provided for the proper administration of surveys.
- Keep a professional and positive attitude when interacting with respondents.
Candidate Requirements
- C1 level of English proficiency, both written and spoken.
- Previous experience in customer service, call centers, surveys or similar environments.
- Good knowledge of and ability to use computer tools and online platforms.
- Strong verbal and written communication skills.
- Strong sense of responsibility and commitment.
- Dynamic, proactive, and customer-oriented attitude.
- Ability to work independently and follow instructions accurately.
Additional Requirements
- Reliable and stable internet connection.
- Availability and willingness to work late schedules, up to 12:00 AM (midnight).
- Comfortable working with online survey platforms and communication tools.