Senior Field Service Manager

Del Medical, Inc.Bloomingdale, IllinoisOn-siteFull-timeSenior, 5–8 yearsListed 3 weeks ago

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About this role

Field Service Manager – X-Ray Systems (Leadership Role | National Travel)

Lead the Team. Own the Field. Drive Critical Healthcare Technology.

Del Medical is looking for a hands-on Field Service Manager who thrives at the intersection of advanced X-ray technology, leadership, and mission-critical service delivery.

Youll lead a team of Field Service Engineers supporting radiographic imaging systems across hospitals, clinics, and government installations, including military environments where performance matters most.

If youre a proven technical leader who can solve complex problems, develop people, and deliver results in the field, we want to talk to you.

What Youll Do

- Lead & Develop a High-Performance Team
Coach, mentor, and manage Field Service Engineers across multiple regions

- Own Service Operations
Drive performance across response times, uptime, and first-time fix rates

- Be the Technical Authority
Support escalations and troubleshoot complex X-ray system issues

- Deliver Exceptional Customer Experience
Build trusted relationships with healthcare providers and government clients

- Improve & Scale the Service Function
Implement best practices, streamline processes, and partner with Engineering & Quality

- Stay Close to the Field
Travel to support installations, escalations, and critical deployments

Why Del Medical?

- Work on mission-critical imaging systems that directly impact patient care

- Lead service efforts supporting both healthcare and military operations

- Join a growing, agile organization where your impact is visible

- Competitive compensation: $110K – $130K + travel opportunities

- A role that blends leadership, technology, and real-world impact

Benefits:

- Competitive salary and benefits package.

- Auto Allowance

- Reimbursed expenses for Gas, lodging, meals

- Health, dental, and vision insurance.

- STD, LTD, Life and AD&D Insurance

- 401(k) retirement plan with company match.

- Paid time off, including holidays and vacation.

- Opportunities for professional development and career advancement.

Ready to Lead from the Front?

If you're looking for a role where you can make decisions, build teams, and solve real-world problems in the field, apply today and help drive the future of medical imaging service at Del Medical.