About this role
Overall Compensation & Benefits:
- Medical, Dental, & Vision insurance packages - FT employees
- 401k plan – Employer matching
- Paid time off accruals
- 20% Employee discount
- Free Box Items for employees
- Performance reviews (60-day, 6-month, Annual)
- Quarterly Bonus*
- Happy Hour Bonus*
- Birthday Bonus*
*For more information, please contact us, and we will be happy to answer any questions about this benefit.
General Purpose: To provide customer service in a friendly and professional manner by maintaining a high level of customer satisfaction in handling all inquiries, orders, special orders, and returns. To assist in creating an abundant, well-stocked produce department that is clean, organized, and appealing. To provide Jimbo’s customers with quality food prepared in a clean environment by ensuring that all products used meet the standards and guidelines of the store.
Essential Duties:
- Proactively assist customers within the guidelines outlined in our Customer Service Standards.
- Assist customers with special requests or needs, including customer returns and special orders.
- Maintain Produce Department inventory and appearance through proper receiving, rotation, culling, storage, cleaning, organization, stocking, sampling, and creative merchandising.
- Reduce loss by properly recording all merchandise returns, damaged products, spoilage, and breakage.
- Build functional, attractive, and well-merchandised displays.
- Maintain accurate and appropriate signage.
- Gain knowledge of products, promotions, and issues relevant to the Natural Foods Industry, and utilize this knowledge to assist our customers, without violating FDA guidelines restricting prescribing and/or diagnosing.
- Follow the produce cut program recipes to produce consistent, high quality food items.
- Responsible for the presentation and set-up of produce cut program display: Clean, and full of fresh product.
- Communicate with the Produce Manager or Shift Leader on food products, and packaging to be ordered before items run out.
- Clean, wash, sanitize, and put away produce equipment, food storage, and utensils in an organized fashion.
- Maintain quality food handling standards by practicing proper food preparation, including proper handling of food to avoid cross contamination, proper rotation, and ensuring all food items stored in walk-in are properly covered, labeled, and dated.
- Maintain a clean and safe work area in accordance with Health Department regulations, which includes cleaning the prep room area, and hand sinks
Other Responsibilities:
- Promptly respond to “bagging assistance pages”.
- Use knives, baler, and all other equipment properly.
- Know store layout/product location to refer the customer to the appropriate aisle when asked.
- Attend scheduled Produce Department meetings and all store meetings.
- Assist other team members in achieving the goals of the department and the store.
- Adhere to all Produce Department and store policies as outlined by the Produce Manager, Staff Member Handbook and Injury and Illness Prevention Plan.
Work Environment:
- Ability to work under a variety of conditions and temperatures, wet and dry, for extended periods of time.
- Ability to work safely with knives and equipment in the produce department.
Qualifications
Qualifications:
- Ability to understand and follow Department of Health regulations and needs to complete Food Handler’s Certificate within 10 days of employment.
- Friendly, outgoing personality.
- Previous produce experience and knowledge of natural foods products preferred.
- Intermediate cutlery skills
- Ability to read and understand recipes
- Ability to perform basic math for recipe measurement
- Strong communication skills.
- Ability to work with others to achieve a common goal.
- Ability to organize, prioritize and accomplish tasks with little or no supervision.
Physical Demands:
- Ability to lift and carry up to 50 lbs. throughout any assigned shift unassisted.
- Ability to push/pull a loaded produce cart throughout any assigned shift unassisted.
- Ability to stand and walk for extended periods of time.
- Ability to climb and balance on a step stool/ladder.
- Ability to stoop, kneel and crouch.
- Ability to sustain repetitive arm and hand motion.
- Ability to reach above shoulders and horizontally to stock and retrieve inventory.