About this role
What you will do
The IT Technical Analyst - SFDC Development will be responsible for designing, developing, enhancing, and supporting Salesforce solutions for China business. This role will work closely with business stakeholders , Salesforce architects, administrators, integration teams, and regional /global IT teams to deliver scalable, secure, and high-quality SFDC solutions that support sales, service, pricing, reporting , and digital transformation initiatives.
How you will do it
- Design, develop, test, deploy, and maintain Salesforce solutions based on business requirements and technical standards
- Develop Salesforce customizations using Apex, Visualforce, Lightning Web Components, Aura Components, Flows, validation rules, approval processes, and other Salesforce platform capabilities
- Analyze business requirements and provide technical solution options, impact assessments, and development estimates
- Work with Salesforce architects and administrators to ensure solution design follows platform best practices, security standards, and governance requirements
- Support integration between Salesforce and upstream/downstream systems such as SAP, data platforms, and middleware services
- Perform unit testing, support system integration testing, UAT, deployment preparation, release management, and post-go-live support
- Troubleshoot Salesforce production issues, identify root causes, and provide timely solutions or workarounds
- Prepare technical documentation, deployment notes, knowledge transfer materials, and support guidance for business and IT teams
What we look for
- Bachelor’s degree or above in Computer Science, Information Systems, Software Engineering, or related majors is required
- A minimum of 5 years of Salesforce development experience, with solid hands-on experience in enterprise-level SFDC implementation or enhancement projects
- Strong expertise in Apex, Lightning Web Components, Visualforce, SOQL, SOSL, Salesforce data model, security model, and governor limits
- Good understanding of Salesforce Sales Cloud, Service Cloud, Experience Cloud, or other Salesforce modules
- Experience with Salesforce integration patterns, REST/SOAP APIs, middleware platforms, batch jobs, and data synchronization is required
- Experience in Salesforce release management, deployment tools, sandbox management, change sets, metadata deployment, or DevOps practices is preferred
- Ability to independently analyze technical issues, perform troubleshooting, and provide robust and maintainable solutions
- Experience working with SAP, pricing systems, reporting platforms, or other enterprise applications is a plus
- Good communication skills in English and Chinese, with the ability to collaborate with business users and IT teams across regions
- Strong ownership, problem-solving capability, attention to detail, and willingness to learn new technologies
- Salesforce certifications such as Platform Developer I/II, Salesforce Administrator, or Platform App Builder are preferred