Junior IT Support Specialist

We are looking for a Junior IT Support Specialist to join our CySEC-regulated entity. This is an excellent opportunity for a motivated IT professional who is eager to develop their technical skills and gain exposure to DORA (Digital Operational Resilience Act) and IT regulatory requirements within a regulated financial environment.
Key Responsibilities

- Provide day-to-day 1st/2nd line IT support to employees.
- Assist with hardware, software, user accounts, access rights and troubleshooting.
- Support IT onboarding and offboarding processes.
- Assist with IT security, documentation and asset management.
- Maintain accurate IT records and support internal IT procedures.
- Assist with DORA-related activities , including ICT risk management, documentation, controls and compliance requirements.
- Work closely with senior IT, Risk and Compliance teams.

Requirements

- 1–2 years of experience in an IT Support / Junior IT role.
- Basic knowledge of Windows, Microsoft 365, networking and troubleshooting.
- Strong willingness to learn and develop within a regulated environment .
- Interest in DORA, ICT risk and IT compliance is highly desirable.
- Good communication and problem-solving skills.
- Proactive, organised and willing to learn.

Benefits

What we offer:

A strong learning opportunity with exposure to IT operations, cybersecurity and DORA compliance within a CySEC-regulated financial services environment .

- A certified Great Place to Work® reflecting our commitment to a positive culture, employee well-being, and support
- Welcoming, young and multicultural team with approachable leadership
- Ability to contribute to a dynamic business at a growth phase
- High level of autonomy, support of ideas and putting your expertise into the best practices for the company
- Continuous personal development, training budget, growth with the company and opportunity to learn from industry leaders
- Competitive remuneration, regular salary reviews and performance-based incentive schemes
- Vibrant company life: from team activities to global celebrations
- New beautiful office in an easily accessible location with company-provided fruits, breakfasts and lunches
- Free access to multiple sports and wellness facilities across the country
- Free company-provided parking
- Medical insurance and pension fund after probation period
- A gift and a day off on your Birthday
- Visa and work permit support if required

Journey to FP Markets:

- Interview with HR (30 - 45 min)
- Interview with your future manager and team (1 h)

Join our team and be a part of a professional, rapidly-growing company operating in a multicultural environment!