About this role
Be the first line of support for farmers — turn every call into action.
About Kheyti
Kheyti is an agri-tech that helps farmers double incomes and be climate resilient and sustainable. We democratize access to high-tech agriculture solutions by making them farmer-centric, low-cost and by bundling end-to -end services. Our vision is to see every farmer climate-smart.
The Opportunity
Looking for a passionate on field person to deliver day to day advisory services to farmers at a globally recognized Agri-tech startup.
Job Type: Full Time, Entry-Level
Location: Hyderabad, Telangana
Reporting to: Team Lead - CS
Salary: 3 LPA + Mobile Allowance
Language Known: Oriya
Key Responsibilities
• Be the first point of contact for farmers-Take control of Inbound calls, listen, understand, and log their issues
• Turn problems into action by creating and assigning cases to the right teams
• Drive closure by following up and ensuring issues are resolved on time
• Stay close to the ground by collecting harvest data from farmers- Outbound calls
• Keep everything accurately updated so no farmer request gets lost
Who we are looking for
We're looking for a mission-driven individual who is passionate about making a tangible difference in the lives of smallholder farmers. The ideal candidate thrives in farmer management, enjoys hands-on problem-solving, and is excited to be part of a high-impact startup tackling climate change through agriculture.
Must-Haves-
● Bsc/Msc in Agriculture or Horticulture
● Knowledge on horticulture/crop management
● Good communicator
● Comfortable with data management
Nice-to-Haves-
● Go-getter attitude - Someone who delivers on what they say they will do and who will do everything needed to fulfill the need of the customer
● Farmer centric - someone who can easily make rapport with rural people
● Listening - someone who is patient and can listen to customers in any situation.
Not a Fit-
● Lacks basic understanding of horticulture or crop management
● Lacks passion for innovation in agriculture or unwilling to adopt new technologies
Hiring Process
- Apply on jobs.kheyti.com
- HR Shortlisting
- Round 1 - Virtual
- Round 2 - Virtual