About this role
# Customer Support Intern
Location: Hyderabad Internship Duration: 3–6 Months Stipend: ₹5,500 per Month Work Timings: 6 :00 Am to 9 : 00 Am Working Days: 6 Days a Week Week Off: Rotational
## About Sid's Farm
Sid's Farm is a fast-growing D2C dairy brand committed to delivering 100% pure and high-quality dairy products. We serve thousands of families with a promise of purity, quality, and customer satisfaction.
## Roles & Responsibilities
- Handle customer queries, requests, and complaints through various support channels.
- Provide prompt and professional assistance to customers.
- Maintain records of customer interactions and feedback.
- Understand customer concerns and escalate issues when required.
- Support the team in resolving customer issues efficiently.
- Build positive relationships with customers and ensure a great customer experience.
- Identify recurring customer concerns and share insights with the team.
Skills Required
- Good verbal communication skills in Kannada and English.
- Positive attitude and willingness to learn.
- Basic computer knowledge.
- Ability to handle customers politely and professionally.
- Strong listening and problem-solving skills.
Eligibility
- Freshers and students can apply.
- Immediate joiners preferred.
- Candidates looking to gain experience in Customer Support are encouraged to apply.
Benefits
- Hands-on experience in customer service operations.
- Opportunity to work with a growing FMCG/D2C brand.
- Practical exposure to customer relationship management.
- Internship completion certificate (as per company policy).