Data Center Engineer

Overview

We are seeking an experienced Data Center Engineer to provide on-site technical support within a mission-critical data center environment. The successful candidate will be responsible for hardware maintenance, diagnostics, break-fix activities, equipment installation, and operational support for enterprise server infrastructure.

This role requires a hands-on engineer with strong server hardware expertise, the ability to work independently in a data center environment, and a commitment to adhering to safety, quality, and service delivery standards.

Responsibilities

- Perform corrective maintenance and break-fix support on enterprise server platforms.

- Diagnose and resolve hardware-related faults and infrastructure issues.

- Install, replace, configure, and test server components and peripherals.

- Execute maintenance activities in accordance with documented procedures and operational standards.

- Respond to incidents, service requests, and troubleshooting requirements within agreed service levels.

- Maintain accurate service records, technical documentation, and asset updates.

- Collaborate with remote technical teams, operations teams, and escalation groups to resolve complex issues.

- Support equipment moves, adds, changes, and decommissioning activities.

- Ensure compliance with data center security, environmental, and safety requirements.

- Maintain readiness to provide coverage and knowledge transfer to backfill resources when required. .

Qualifications

Required Technical Skills

Server Hardware Expertise

- Strong experience supporting enterprise rack, tower, cloud, and edge server platforms.

- Experience performing:

- Hardware diagnostics

- Component replacement

- Firmware-related activities

- Corrective maintenance

- System recovery procedures

Data Center Experience

- Working knowledge of:

- Data center operations

- Server installation and racking

- Cabling best practices

- Hardware asset management

- Physical infrastructure support

Networking Knowledge

- Fundamental understanding of:

- Ethernet networking

- Switch connectivity

- Remote management technologies

- Hardware troubleshooting methodologies

Required Qualifications

- Previous experience as a Field Service Engineer, Data Center Engineer, Hardware Support Engineer, or similar role.

- Experience providing on-site support within enterprise or hyperscale data center environments.

- Strong troubleshooting and analytical skills.

- Ability to work independently with minimal supervision.

- Excellent communication and documentation skills.

- Valid authorization to work in Norway.

Preferred Qualifications

- Experience supporting enterprise server platforms in large-scale data center environments.

- Knowledge of edge, cloud, and high-performance computing infrastructure.

- Previous experience supporting mission-critical environments.

- Familiarity with remote management and out-of-band administration tools.

- Experience working within ITIL-based service delivery models.

Key Competencies

- Customer-focused service delivery

- Problem solving and analytical thinking

- Attention to detail

- Time management and prioritization

- Team collaboration

- Accountability and ownership

- Adaptability in fast-paced environments

- Good verbal and written communication skills in English and the relevant local language for the operating territory.

- Fluent local language (minimum C1 level)

This position offers the opportunity to work in a highly technical, mission-critical data center environment supporting enterprise infrastructure operations.