About this role
Overview
We are seeking experienced Data Center Engineers to join a high-performance operations team supporting a large-scale, mission-critical data center environment. The successful candidates will provide on-site hardware maintenance, diagnostics, break-fix support, and technical services for enterprise server infrastructure operating in a 24x7 environment.
This role requires hands-on experience with enterprise server hardware, strong troubleshooting skills, and the ability to work effectively within a rotating shift structure while maintaining high service delivery standards.
Responsibilities
- Perform onsite break-fix and corrective maintenance activities on enterprise server platforms.
- Diagnose, troubleshoot, and resolve hardware-related incidents and failures.
- Replace and install server components including storage devices, memory, processors, power supplies, and networking components.
- Conduct hardware diagnostics and system validation following maintenance activities.
- Support rack-mounted, high-performance, cloud, edge, and enterprise server environments.
- Document service activities, asset changes, incident resolutions, and maintenance records accurately.
- Escalate complex issues as required and collaborate with engineering and support teams.
- Ensure adherence to operational procedures, security policies, and safety standards within the data center environment.
- Participate in shift handovers to ensure continuity of service and knowledge transfer between teams.
- Maintain readiness to support coverage requirements and operational continuity during planned and unplanned absences.
Qualifications
Technical Requirements
Essential Skills
- Experience supporting enterprise server hardware in a data center environment.
- Strong break-fix and hardware troubleshooting experience.
- Knowledge of server maintenance, repair, and component replacement procedures.
- Understanding of data center operations and infrastructure support practices.
- Familiarity with networking fundamentals, cabling, and hardware connectivity.
- Ability to work independently in a fast-paced, mission-critical environment.
- C1 Local Language (spoken & written)
- B2 English (spoken & written)
Preferred Skills
- Experience with enterprise rack, edge, cloud, and high-performance server platforms.
- Prior experience in a 24/7 operations environment.
- Experience supporting hyperscale or large-scale data center facilities.
- Familiarity with remote management, diagnostics, and out-of-band administration technologies.
Qualifications
- Technical qualification, diploma, or degree in Information Technology, Computer Engineering, Electronics, or a related discipline preferred.
- Previous experience as a Field Service Engineer, Hardware Technician, Data Center Engineer, Infrastructure Support Engineer, or similar role.
- Strong analytical and problem-solving skills.
- Excellent communication and documentation abilities.
- Ability to work rotating shifts, including nights, weekends, and public holidays. [
Work Environment
This position is based full-time within a live data center environment and requires adherence to strict operational and safety standards. Engineers should be comfortable working around server infrastructure, cabling systems, and mission-critical equipment while using appropriate personal protective equipment (PPE).
Key Competencies
- Customer service orientation
- Technical troubleshooting
- Attention to detail
- Accountability and ownership
- Team collaboration
- Adaptability and resilience
- Time management and prioritization
- Commitment to safety and operational excellence
This is an excellent opportunity to join a highly skilled technical team supporting critical infrastructure in a modern data center environment operating 24 hours a day, 365 days a year.