About this role
The Senator John Heinz History Center, the largest history museum in Pennsylvania dedicated to history and an affiliate of the Smithsonian Institution, is seeking part-time and casual, Security Officers. Security Officers must be friendly yet firm and responsive to the needs of all customers. The Officer may be questioned by the public on a number of topics regarding the History Center – directions within, amenities, exhibit components, and facilities. The officer observes and operates security systems as well as assists with overall risk management – locating, correcting and/or reporting threats of all kinds
to the organization. The position demands that the officer maintain a working knowledge of the History Center exhibits, programs, and emergency response protocols while providing extraordinary customer service /interactions. Since the Officer at times be the only person in the building, a high degree of attentiveness and pro-activity will be necessary.
These are part-time and casual positions reporting to the Chief of Security.
Why Work at the History Center?
- Rewarding, mission-driven work that makes an impact in the community!
- Smithsonian-affiliated museum located in Pittsburghs vibrant and historic Strip District
- Voted the #1 history museum in the nation by USA Today
- Voted Best Museum in Pittsburgh by Pittsburgh Magazine
- Paid sick days
- Nine (9) paid holidays
- Wellness and Employee Assistance Program
- Discounts in the Museum Shop and Caf
- Public transportation and parking options nearby
Qualifications
- Available to work days, nights, evenings, weekends and holidays strongly preferred.
- High school education or equivalent required with 2 years, recent (within the last 5 years) and relevant security experience.
- Graduate of an accredited security program or police academy a plus.
This position requires extreme attentiveness with the security monitors, alarms, and execution of security
procedures ensuring the safety of the patrons during late evening events, evening/night staff, facilities,
and other facility contents. This position is moderately physically demanding. It also requires the ability
to be both a multi-team player as well as function independently with a lot of self-motivation. Must
have extraordinary customer service and interpersonal skills.