About this role
The GPiLearn+ Renewal Specialist drives customer retention, renewals, and account growth by managing a portfolio of existing customers, ensuring they realize ongoing value from the platform, and identifying opportunities to expand their use of GPiLearn+. This role blends customer success, account management, and sales. The Renewal Specialist proactively engages customers ahead of renewal, manages the full renewal lifecycle, and works closely with Sales, Customer Success, and internal teams to ensure a smooth renewal and expansion process. The ideal candidate is commercially minded, organized, confident in customer conversations, and skilled at protecting and growing recurring revenue.