Strategic Account Manager

Sapio SciencesUnited StatesOn-siteFull-timeMid level, 2–5 yearsListed 3 weeks ago

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About this role

What you'll be doing

- Responsible for new and repeat sales of Sapio products and professional services to assigned prospects and accounts.

- Meeting established sales quotas.

- Accurately forecast customer business commitments.

- Have a good working knowledge of Sapio’s products and professional service offerings and capabilities. Understand the features and benefits and vale proposition of our products.

- Build relationships with prospects with the aim of ensuring they remain aware of Sapio’s direction and that Sapio stays aligned to their current and emerging needs.

- Sell consultatively and make recommendations on the various Sapio product configuration choices and professional service alternatives.

- Arrange meetings with sales prospects and deliver presentations conveying

- Communicate the customer's goals and represent the customer's requirements to Sapio colleagues.

- Manage creation of timely customer proposals and quotations as needed to secure business.

- Adhere to and manage the sales process while developing the strategy for key customers.

- Create Account Plans and Opportunities Plans that orchestrate Sapio activities from outbound campaigns to deal closure.

- Collaborate with Customer Success Management to plan and execute to development of lasting partnerships with ideal Sapio clients.

- Support lead generation activities including marketing campaigns, events, territory plan development and direct outbound activities.

What we are looking for:

- Proven sales experience in life science/pharmaceutical or clinical industry, including traditional account management responsibilities, ideally with experience with LIMS/ELN solutions.

- Proven ability and track record of achieving sales quotas.

- Ability to travel to global and regional customer accounts as required

- Proven ability to incept and cultivate high-calibre customer relationships

- Experienced with a CRM and professional adherence to company standards

- Self-motivated, goal-oriented, and consistent work approach.

- Self-disciplined. Able to work independently.

- Strong prioritization skills and excellent work ethic.

- Ability to succeed from remote, non-supervised locations.

- Deliver Company presentations exceptionally.

- Excellent verbal and written communication skills.

- Proactive and a good team player.

- Plan and execute responsibilities with minimal direction.

- Maintain accurate records in Sapio’s CRM of regional sales and prospecting activities, including sales calls, presentations, closed sales, and follow-up activities, including regular management status and call reports.

- Responsible for active, timely, visible, and ongoing customer communications and occasional conflict resolution.

- Be familiar with account-related legal documents.

- Monitor Sapio projects to maintain a continuous knowledge of project status in order to identify potential issues.

It's a bonus if you have the following:

- Scientific domain understanding in areas across Discovery, Research, Development, Clinical and Manufacturing.

- An appreciation for the AI landscape disrupting the current lab environment.

- Familiarity with Value Engineering frameworks and business case creation aligned with selling Enterprise software.

- Awareness of the competitive landscape and key differentiators

- AI skills in incorporating tooling to improve both the effectiveness and efficiency of their own and their team’s work.

What we offer:

- A competitive salary and benefits package

- Flexibility to work remotely, with opportunities to travel

- A comprehensive onboarding and training programme

- Ongoing opportunities for professional growth and development

- A collaborative, inclusive and supportive work environment.