About this role
GrapeSeed Spa at South Coast Winery Resort & Spa is seeking for an experience Massage Therapist.
Some essential duties include:
• Provide consistent professional massage and body treatments in accordance with spa protocols and accepted certification process.
• Effectively inform and educate our guests about specific wellness concerns.
• Be flexible with scheduling, supporting the needs of the spa.
• Properly care for equipment and use proper amounts of product as indicated on service protocols to assist with cost controls.
• Have complete knowledge and understanding of all services and products offered.
• Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures.
• Perform prep work, properly clean and restock rooms as required.
• Communicate to management any and all occurrences involving staff or guest incidents that require attention.
• Actively promote the spa, treatments, services, and retail. Promote programs, promotions and discounts available.
• Handle guests’ questions and concerns professionally and courteously.
• Provide accurate, appropriate and immediate responses to all requests by guests.
• Possess the ability to work without direct supervision.
• Maintain a positive attitude and contribute toward a quality work environment.
• Regularly attend, participate in and support trainings and staff meetings for the spa.
• Assist in all areas of spa operation as requested by management.